Wellesley Mazda

Helped us choose the options we wanted at a reasonable price First off, Krysral Miller was great. After being told by someone else to "come on down, we can get you a test drive with out waiting", we waited for First off, Krysral Miller was great. After being told by someone else to "come on down, we can get you a test drive with out waiting", we waited for 50 minues and our toddler lost all good will. We ended up leaving that day, but Krystal was firm in her promise that we should come back the next day and she would have the car we wanted to test ready to go. The next day we arrived and got directly into a waiting car and were able to test drive it. Overall, we liked the CX-5 Touring, but didn't like the lack of front seat room with a carseat in the back. We were offered a fair price, but decided the car wasn't right for us. More

Great Certified Pre-Owned I was slightly nervous to embark on the car-purchasing endeavor on my own, but I had nothing to worry about! Krystal Miller helped me through the proc I was slightly nervous to embark on the car-purchasing endeavor on my own, but I had nothing to worry about! Krystal Miller helped me through the process and made it much less stressful. She was very knowledgeable about the car that I test drove, 2013 CX-5, in a way that didn't feel like a textbook or in-your-face. She even stayed late so I could take it for a ride that afternoon! Though I didn't purchase the car the day of the test-drive, after a week of research, I decided that that was the car for me. It was the best quality and I had such great experience with Krystal. Even after the purchasing process, Krystal helped me out! She quickly went out in the rain to get my parking sticker on my lunch break. More

Professional Salesperson - Tye Jordan I was walking by this dealership last week, I work next door, and decided to call about a particular car on the lot. When I called, I was pleasantly g I was walking by this dealership last week, I work next door, and decided to call about a particular car on the lot. When I called, I was pleasantly greeted by Tye Jordan. I inquired about a white BMW Convertible. He answered all my questions without the typical high tactic sales pressure. Normally, I would not just give out my cell number or email address, but when Tye asked, I had no problem giving him the information; I had a feeling he would not pester me constantly. What he did do, was send me a personalized video of the vehicle which I thought was incredible. he then followed up with a text asking my opinion and if I wanted a closer look at the vehicle. His sales technique is what is lacking in many sales people today. He gained my trust and did it in a very professional way. Now, I did no buy the car only because we decided on a different vehicle all together, but I would have been pleased to purchase the vehicle from Tye. If you go to Wellesley Mazda, you should ask for Tye Jordan. Tony Onorato More

Overall good Worked with Tye Jordan who took us on test drive and was very knowledgable about the CX-5 and made sure that all of our many questions were answered. Worked with Tye Jordan who took us on test drive and was very knowledgable about the CX-5 and made sure that all of our many questions were answered. He provided his cell phone and was responsive to our questions. Overall, I had a better experience at Mazda Wellesley than at other dealers. In the end, I feel that I received a fair price on my purchase and am happy with the vehicle so far. Rodrigo clearly explained and walked me through the closing process. Alex gave a comprehensive and much appreciated walkthrough of all the features of the vehicle before I took it off the lot. Would recommend this dealership to friends. More

Great no-pressure, highly knowledgeable salesman Met with Jayme Lee when considering a Mazda CX-5. I did not end up buying the car, but the sales process was really great. Jayme took the time to un Met with Jayme Lee when considering a Mazda CX-5. I did not end up buying the car, but the sales process was really great. Jayme took the time to understand what I was looking for, what features were most important, and helped evaluate what I should be considering. When we test drove he made sure to point out aspects that he knew were important to me. He even questioned if some of the things I thought were important truly were (questioning if I needed the trim with all the works). More

FANTASTIC - WONDERFUL DEALERSHIP - GREAT PEOPLE!! First of all, walked in, found Krista and from there it was FANTASTIC. She promptly assisted me so that I could test drive the vehicle, and from the First of all, walked in, found Krista and from there it was FANTASTIC. She promptly assisted me so that I could test drive the vehicle, and from there it was A+. I have owned cars for 40 years, and this has been BY FAR THE ONLY TIME I have ever been treated with this much respect and courtesy. Krystal was very informative, took the time to explain things and really made it an A+ experience all around. I cannot wait to pick up the car on Friday, and THANK YOU TO KRISTA, RODRIGO AND SOPHIA!!! Wish you all continued success in all your endeavors. THANK YOU AGAIN!!!! (sorry Krista, on the other review I wrote your name as Krystal....) More

Outstanding buying experience I recently purchased a new CX-9 at Wellesley Mazda, and it was among the best car buying experiences I have had in over 30 yrs of vehicle purchases. I I recently purchased a new CX-9 at Wellesley Mazda, and it was among the best car buying experiences I have had in over 30 yrs of vehicle purchases. I highly recommend Krystal Miller, the product consultant who shepherded us through the buying process. She is knowledgeable, personable, and professional...at one point even trying to 'down sell' to a lower trim level that would meet my needs. Wellesley Mazda's 'no pressure ' approach continues throughout the process. The business manager took great care in explaining numerous options for extended warranties, tire protection plans, etc., (often big moneymakers for the dealership), yet didn't lose any of her customer focus when I declined most of the options. If you are like me and don't particularly enjoy the traditional posturing and contentious negotiations you often suffer through when purchasing a car, I recommend you try working with Krystal Miller and the team at Wellesley Mazda. Prices are competitive and they take customer service seriously. More

Wonderful experience I cannot say enough good things about our experience at Wellesley Mazda. Krystal was extremely knowledgeable, respectful and friendly. She worked wit I cannot say enough good things about our experience at Wellesley Mazda. Krystal was extremely knowledgeable, respectful and friendly. She worked with us to help meet our family's specific needs. There is no hard sell here, just genuine friendly customer service, and extremely competitive pricing. We felt completely at ease throughout the entire process. Thanks Krystal!! More

Thank you Appreciate the very informative, courteous, and respectful help from Tye Jordan. His knowledge of the Mazda vehicles and how they compare to their co Appreciate the very informative, courteous, and respectful help from Tye Jordan. His knowledge of the Mazda vehicles and how they compare to their competitors in the marketplace is extensive and helpful. The upselling and "closing the deal talk" were both appropriate to this customer (very much appreciated). "Sales" people like him bring respect back to the profession and are sure to be profitable for both business and customer. More

Very good experience I bought an Audi A5 from Krystal, the whole experience was very laid back. Never felt pressured, or talked down to. The whole staff was very friendly. I bought an Audi A5 from Krystal, the whole experience was very laid back. Never felt pressured, or talked down to. The whole staff was very friendly. I will be recommending them to any other people looking to purchase a car! More