Wellesley Mazda

No pressure - very professional Pleasant, easy going folks - no "hard sell" tactics. My wife and I really enjoyed working with Krystal. Very knowledgeable, courteous, and respectful Pleasant, easy going folks - no "hard sell" tactics. My wife and I really enjoyed working with Krystal. Very knowledgeable, courteous, and respectful. I would highly recommend working with her if you can. More

Great Customer Service Great experience, Krystal really tried to cater to my needs in a car. She was very knowledgeable and helpful. I would highly recommend all buyers to Great experience, Krystal really tried to cater to my needs in a car. She was very knowledgeable and helpful. I would highly recommend all buyers to seek out Krystal's service. More

Very good dealership and friendly people I have bought a used Mazda 3 from this dealer about a week ago. I was amazed by the two sales consultants' patience and kindliness. The two both give I have bought a used Mazda 3 from this dealer about a week ago. I was amazed by the two sales consultants' patience and kindliness. The two both give me chances to test drive the car for a surprisingly long time and unlike people from other dealers, they put no pressure on me throughout the whole process. Apart from them, everyone in the dealer was really friendly and the overall environment of the showroom is clean and comfortable. More

Wonder Experience My girlfriend and I came in to test drive a CX5, as we are just starting to look for a new SUV. Our sales consultant Henry was extremely helpful in an My girlfriend and I came in to test drive a CX5, as we are just starting to look for a new SUV. Our sales consultant Henry was extremely helpful in answering all of our questions and providing lots of laughs during our test drive. When we come closer to a decision we will surely take up his offer for an extended test drive. More

Great Experience My experience at Wellesley Mazda was excellent. It was a pleasure to work with Krystal. She was most knowledgeable about the car I was test driving, My experience at Wellesley Mazda was excellent. It was a pleasure to work with Krystal. She was most knowledgeable about the car I was test driving, while also being extremely personable and professional. I believe she was genuinely interested in finding the car that was just right for me. A very positive experience. More

Overall Great Experience! My experience at Wellesley Mazda was excellent. Gabe Calmon assist me and was very easy going, knowledgeable, and professional. He made purchasing a c My experience at Wellesley Mazda was excellent. Gabe Calmon assist me and was very easy going, knowledgeable, and professional. He made purchasing a car extremely easy and painless. I highly recommend this dealership and Gabe Calmon to others! More

No sales pitch! Great experience!! Second time buying here. Best car buying experience I have ever had. I can't say enough positive things about the Wellesley Mazda team, and more specifically., aboutt Krystal. Best car buying experience I have ever had. I can't say enough positive things about the Wellesley Mazda team, and more specifically., aboutt Krystal. Krystal was friendly and warm from the start. She's knowledgeable, laid back, and is pleasure to work with. I did not feel pressured or rushed. I received EVERYTHING I wanted and more. I couldn't be happier. Krystal is your girl!! More

Best Experience Ever I bought a mazda 3 from Carlos and he took care of me and he helped me with the test drive and everything. He was not pushy and answered all the quest I bought a mazda 3 from Carlos and he took care of me and he helped me with the test drive and everything. He was not pushy and answered all the questions i had he got me into the car that i like and also the color thank you so much More

Alex B. almost killed the deal! Krystal Miller is tops in her field. No pressure, kind, professional... She is every thing a dealership would want and more. Unfortunately, apparen Krystal Miller is tops in her field. No pressure, kind, professional... She is every thing a dealership would want and more. Unfortunately, apparently, it's not her job to close the deal. In comes Alexandra Bonanno. This employee comes up to me, introduces herself as my Manager. Excuse me? What do I need a manager for? And with her leggings and Stillettos, marches me into the back to her office to finalize the paperwork. No smile, no personality. I immediately changed from happy and excited about buying a car to defensive and uncomfortable. Ms. Bonanno started in with the paperwork, Although I had made it clear that I was not financing the entire price of the car, she told me that since I changed the deal, she increased the finance rate. What? Bait and switch? I'm confused. So, I asked her what the rate had been and what she was changing it to. She wouldn't answer me. I asked again. I asked what would the monthly interest be. She didn't answer. Turns out, Ms. "Manager" doesn't know how to calculate the fees. She couldn't answer because she couldn't do the math. When I expressed dissatisfaction, she told me that she felt I was being rude. What? I'M rude? You just changed the deal on me at the last second and won't tell me how that impacts my price and I'M rude? I told her that there had better be another "Manager" because I won't work with her. Another person came with Krystal and together, they closed the deal. Mazda- You hire such great sales folks. I have been there so many times to look, test and ultimately buy. Krystal spent HOURS with us and finally made the sale after such hard work and dedication. It took seconds for Ms. Bonanno to almost lose the sale. Think twice about working with her. She's got an attitude and is very hard to deal with. I did ultimately buy the car, in spite of her. If I could give less than 1 star for her, I would. More

Wonderful Experience with Krystal! We stopped in to Wellesley Mazda to JUST look at the CX-5. We made it clear we were JUST LOOKING. Krystal put absolutely no pressure on us to buy but We stopped in to Wellesley Mazda to JUST look at the CX-5. We made it clear we were JUST LOOKING. Krystal put absolutely no pressure on us to buy but spent over an hour explaining everything about the CX-5. She took us on a test drive and in the end sold us on the CX-5. Krystal was a joy to work with. More