Wellesley Mazda
Wellesley, MA
Filter Reviews by Keyword
By Type
Showing 1,182 reviews
Gerald was very helpful in selecting the car and answering my questions. Had no issue with me bringing the vehicle for inspection before purchase. answering my questions. Had no issue with me bringing the vehicle for inspection before purchase. More
Gerald was an absolute pleasure to work with. He was able to walk me through the whole sale and was incredibly efficient and respectful of my time. He was able to walk me through the whole sale and was incredibly efficient and respectful of my time. More
We had a great experience with Mike, who was kind, knowledgeable, responsive, communicative, and transparent - all without being pushy. We will definitely be back! knowledgeable, responsive, communicative, and transparent - all without being pushy. We will definitely be back! More
Due to a flash flood in August in Natick, my car was unexpectedly totaled. I had only purchased my car 15 months ago and now it was gone. I researched a few cars online and visited those dealerships but unexpectedly totaled. I had only purchased my car 15 months ago and now it was gone. I researched a few cars online and visited those dealerships but was turned off with the hard sell. I then saw a 2021 Kia Telluride and 2022 Toyota Highlander online at the Wellesley Mazda. I scheduled an appointment on a Sunday through the website, a positive experience, and arrived for my appointment the following Thursday evening for test drives. The salesperson I met with was Mike Winterson. From the moment I met Mike, he was patient in answering my many questions, knowledgeable, curious about my needs, and easy to work with. While it was late day on the last day of August, when most sales people are trying to close deals in the hopes of meeting their monthly targets, Mike didn’t give me the hard sale, rather, he talked about the value of the car I was interested in and how that met the requirements I had explained were important to me. I bought the 2021 Kia Telluride that night because it is a good car at a good value but more importantly, I bought it because of Mike Winterson. I had researched other pre-owned KIA Tellurides at other dealerships but it was Mike’s personable and customer-centric interactions with me that proved to be the reason I bought the car that night. I also appreciated that Mike did everything possible so that I could drive the car home on the next day, something I had not expected but certainly appreciated. He pulled out all the stops going above and beyond with his customer focus. If I find myself in need of another car, or have friends who are looking, I will send them to Mike. His professionalism, patience, guidance and knowledge sealed the deal for me. He is a wonderful ambassador for Wellesley Mazda and the Mazda brand. More
Gerald is a nice person, very good helper, and a great interpreter. He makes me understand more information about the car that I want to buy. Wellesley finance works really fast and has good service. interpreter. He makes me understand more information about the car that I want to buy. Wellesley finance works really fast and has good service. More
Everyone was very professional, friendly, patient and informative. They made sure all my questions were answered and made sure I left with lots of knowledge of my new car. I had a great experience and w informative. They made sure all my questions were answered and made sure I left with lots of knowledge of my new car. I had a great experience and would recommend to friends and family to go here. More