
Wellesley Mazda
Wellesley, MA
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Buying used car Jared was super helpful and answered all my questions and concerns. It was my first time buying a car so he was super helpful. My overall experience a Jared was super helpful and answered all my questions and concerns. It was my first time buying a car so he was super helpful. My overall experience at Wellesley Mazda was great! More
Second great experience in 10 months I had a good experience leasing a Mazda CX-5 in November, so 10 months later, when it was time to get our daughter her first car, we returned to Welle I had a good experience leasing a Mazda CX-5 in November, so 10 months later, when it was time to get our daughter her first car, we returned to Wellesley Mazda. Michaela Mulry showed my wife and I the two used cars we had selected online -- both CX-5s, took us on test drives, and answered all our questions. Our daughter loves the car we purchased for her (sight unseen). And I appreciate how Alex sits down with the new owner in the car and explains all the features. More
Fantastic customer service Michaela was wonderful to work with. I went in to buy a used car as cheaply as possible. Hardly what most salespeople look forward to, but Michaela Michaela was wonderful to work with. I went in to buy a used car as cheaply as possible. Hardly what most salespeople look forward to, but Michaela was great. She was patient and remained interested in what I needed and made great efforts to make sure that I felt happy with my choices and comfortable with all aspects of the sale. I would absolutely go back. To Wellesley Mazda and to Micheala. The finance Dept. was also excellent. Marissa and Krystal were super helpful and I always felt that they not only were good at their jobs but were looking out for me as well. Fantastic experience. More
The buying experience couldn't have been better. We went looking for a car but were open minded about our options. Our first day, we went to 4 different dealerships. Our favorite car was the CX-3 but We went looking for a car but were open minded about our options. Our first day, we went to 4 different dealerships. Our favorite car was the CX-3 but we still kept our options open. We then looked at 2 more other dealerships but we kept coming back to the CX-3 and specifically, the Wellesley Mazda dealership that treated us the best. Through a few visits, they were extremely patient with us, explaining all the different trim options. We went on two separate test drives until we were 100% sure it was the right car. Everyone we spoke to was great and we got a very good deal on a great, safe car. It was great knowing that since the salespeople were not on commission, we weren't pressured. All the other dealerships we went to immediately tried to sell us a car without being informative and letting us take the time needed to make the right decision. More
so far a good experience! Bought a new Mazda 6 here. Jared is very communicative and friendly throughout the process. Hope that the this will be kept at the same level when I c Bought a new Mazda 6 here. Jared is very communicative and friendly throughout the process. Hope that the this will be kept at the same level when I come for service! More
Our sales person Adam Katz We are enjoying our CX5! We appreciate all the time you spent with us..you truly were a joy to work with.Thank you Adam! We are enjoying our CX5! We appreciate all the time you spent with us..you truly were a joy to work with.Thank you Adam! More
Pleasant experience Just started my search for a larger vehicle and the CX9 looks very promising. Henry answered all my question and made the test drive very pleasant. Just started my search for a larger vehicle and the CX9 looks very promising. Henry answered all my question and made the test drive very pleasant. More
Spectacular Service We had such a wonderful experience with our last purchase with Henry that I had to bring my Aunt back for her first Mazda ever. The purchase was fun We had such a wonderful experience with our last purchase with Henry that I had to bring my Aunt back for her first Mazda ever. The purchase was fun and painless. I can't wait to see the new dealership after the renovation . More
Best Ever New Buyer Experience My experience at Wellesley Mazda was by far the BEST experience I have ever had at a car dealership! In my lifetime I have purchased nearly a dozen c My experience at Wellesley Mazda was by far the BEST experience I have ever had at a car dealership! In my lifetime I have purchased nearly a dozen cars from folks where I spend most of my time dodging the hard sell and double talk. So when I walked in to Wellesley Mazda, I was prepared. Fortunately for us, our salesperson, Adam, an engaging, incredibly smart, and knowledgeable young man, greeted us and shockingly talked about the car, gave us a test drive and no hard sell. I left the dealership knowing that this was the car for me (bye bye to Lexus and BMW). Yes, Adam followed-up, he answered my questions, he was available and responsive. What amazed me the most about this experience was the dealership culture. Adam is an intern, a college student. The leadership at the dealership trained him and let me meet prospective buyers and negotiate the terms of the agreement. No hard sell; No back and forth; and No bait and switch. As a parent of recent college graduates, I especially appreciate an organization that is willing to work with students to help them develop the tools needed to join the workforce. I wish Adam well as he goes back to college and appreciate his efforts to make this a great experience. In addition, I would like to acknowledge Krystal from the business office. She was very patient and efficient in managing the paperwork in preparation for delivery. The delivery process was very smooth thanks to Matt Marshall as well. I will certainly be recommending this dealership. If I could give Adam, Krystal and Matt a dozen stars, I could! More
Great car buying experience This was by far the most pleasant car buying experience I can remember. Adam was thorough in explaining options regarding both the car and purchase/f This was by far the most pleasant car buying experience I can remember. Adam was thorough in explaining options regarding both the car and purchase/finance/lease options without any pressure tactics. He and the sales manager (Greg?) were reasonable in the price and trade-in negotiations. When I decided on the model and trim level I wanted but they didn't have the color I wanted in stock, they were able to obtain in within days. Krystal (finance manager) was extremely knowledgable and made the paperwork process easy. And finally, Matt, who sat in the car and walked me through every function and feature, left me feeling totally in charge when I drove off the lot. More