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Wellesley Mazda

Wellesley, MA

4.9
1,183 Reviews

965 Worcester St.

Wellesley, MA

02482

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Showing 1,183 reviews

April 12, 2019

I was recommended to Wellesley Mazda and I’ll do the same A friend recommended that I stop by Wellesley Mazda when I mentioned that I was shopping for a car. I’m so pleased that I took a chance and walked. Fr More

by Doecm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Diep, Krystal Miller
Apr 15, 2019 -

Wellesley Mazda responded

Hi Doecm, To begin, congratulations on your new CX-5 and thank you for taking a moment of your time to share how your visit with Henry and Krystal went! They both embody "Buy Transparently" and we are happy to hear that they laid out all of the information you needed in a clear, transparent way so that you felt comfortable with your decision and actually enjoyed car buying! On behalf of the both of them and the rest of the Wellesley Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

April 02, 2019

Good sale service, very patient and helpful Jared was very patient and helpful, helping me navigate my choices, until I found an option that worked for me. He took care of all of my needs, even More

by acm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller, Jared Berube
Apr 02, 2019 -

Wellesley Mazda responded

Hello ACM. Congratulations on your new car, what a great way to enter into Spring might I add and thank you for taking a moment of your time to share how our visit with Jared went! Friendly, knowledgeable and helpful are words that we regularly hear about Jraed and he will be really pleased to hear that your visit with us was a pleasurable one. It doesn't surprise me that he helped you on his day off either! We believe everyone should enjoy the car buying process and that is why we live "Buy Transparently": all of the information is provided for you and we never pressure our visitors. We are happy to hear that you enjoyed your car buying process with us on behalf of the whole Wellesley Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

April 01, 2019

Excellent experience buying my first car! Working with Jared and Krystal made my first time buying a car a painless and even enjoyable experience! I was so impressed with their knowledge and c More

by lportney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller, Jared Berube
Apr 02, 2019 -

Wellesley Mazda responded

Hi LPortney, Congratulations on your first car purchase-how exciting, especially going into the Spring season! In addition, thank you for taking a moment of your time to share how your visit with Jared and Krystal went. We hate pushy salespeople, therefore we started "Buy Transparently"-our product consultants, non-sales commissioned, lay out all of the information you need so that you could make a comfortable decision. We are really happy that your first car buying experience was a pleasurable one, the way it should be! On behalf of Jared, Krystal and the rest of the Wellesley Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 30, 2019

CPO Mazda6 Alvin was very helpful, and went above and beyond to make sure that I was satisfied. The original vehicle I wanted was not available, so he got me int More

by rpraetor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Rojas, Krystal Miller
Apr 01, 2019 -

Wellesley Mazda responded

Hi RPraetor, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with with Alvin and the rest of the team went! Alvin is known for providing our customers with friendly, knowledgeable service and we are happy to hear that he is living up to his reputation! We believe everyone should enjoy the car buying experience and Alvin will be pleased to hear that you had a pleasurable visit with us. On behalf of him and the rest of the team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 28, 2019

Great experience Josh was very helpful in explaining the various packages of the Mazda we were interewted in. This experience was a unique dealership in their approac More

by Natick customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Voltaire
Mar 28, 2019 -

Wellesley Mazda responded

Hello Josh, Congratulations on your new vehicle, what an exciting way to enter into spring, and thank you for taking a moment of your time to share how your visit with Josh and the rest of the team went! Our philosophy is to lay out all of the information our customers need without any pressure-that is "Buying Transparently" and it sounds like it led to you making a comfortable decision/actually enjoying the car buying experience! We are all very pleased to hear that and on behalf of Jared and the whole Wellesley team, we hope your family enjoys many safe miles in your new Mazda and we look forward to seeing you again!

March 27, 2019

Great experience overall My wife and I worked with Jared Berube and Sophia Tiburcio when purchasing our second Mazda. They were both excellent in all respects. They genuinely More

by rpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Tiburcio, Jared Berube
Mar 27, 2019 -

Wellesley Mazda responded

Hello RPatrick, Congratulations to you and your wife on your new Mazda, what an exciting way to enter into spring, and thank you for taking a moment of your time to share how your visit with the Jared, Sophia and the rest of the team went! Our philosophy is to lay out all of the information our customers need without any pressure-that is "Buying Transparently" and it sounds like it led to your family making a comfortable decision/actually enjoying the car buying experience! We are all very pleased to hear that and on behalf of the whole Wellesley team, we hope your family enjoys many safe miles in your new Mazda and we look forward to seeing you again!

March 27, 2019

Great purchasing experience Wellesley Mazda is just a happy place to be. I was greeted with a genuinely warm smile by every employee I met at the dealership, and my salesperson, More

by NicciK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller, Jared Berube
Mar 28, 2019 -

Wellesley Mazda responded

Hello Nicci, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with Jared, Krystal and the rest of the team went! Our philosophy is to lay out all of the information our customers need without any pressure-that is "Buying Transparently" and it sounds like it led to you making a comfortable decision/actually enjoying the car buying experience! We are all very pleased to hear that and on behalf of the whole Wellesley team, we hope your family enjoys many safe miles in your new Mazda and we look forward to seeing you again!

March 27, 2019

Will buy again Michaela provided excellent support with knowledge and a no pressure approach. She gave us the time to evaluate and discuss. The test drive was info More

by dchin02
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller, Michaela Mulry
Mar 28, 2019 -

Wellesley Mazda responded

Hello DChin, Congratulations on your new vehicle, what an exciting way to enter into spring, and thank you for taking a moment of your time to share how your visit with Michaela went! Our philosophy is to lay out all of the information our customers need without any pressure-that is "Buying Transparently" and it sounds like it led to you making a comfortable decision/actually enjoying the car buying experience! We are all very pleased to hear that and on behalf of the whole Wellesley team, we hope your family enjoys many safe miles in your new Mazda and we look forward to seeing you again!

March 26, 2019

Sales people who care define the dealership We are only as strong as the weakest link. Sam is the Strongest link. Pleasant, Helpful, filling in when others are absent and excepting. I was shocke More

by Impressed 11:11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller, Samuel Prinston
Mar 27, 2019 -

Wellesley Mazda responded

Hello Impressed 11:11, Congratulations to you and your daughter on her new car-what an exciting way to enter into spring! In addition, thank you for taking a few minutes out of your day to share how your visit with the team went! The Wellesley team truly tries to make every one of our customer experiences as exceptional as yours and we are really, really pleased to hear that the both of you enjoyed your car buying experience as much as you did. Sam and Krystal will be especially happy to hear that your visit and communications with us have been pleasurable and your stellar review really speaks volumes. I passed your feedback along to the rest of the team and on behalf of everyone, we hope your daughter enjoys many safe miles in her new car and we all look forward to seeing you again!

March 22, 2019

Great , Easy Experience Jared was excellent start to finish! Knowledgeable, friendly, helpful. He made the entire experience a pleasure - unlike buying a car usually is. Ale More

by Lovemymiatas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Monteiro, Krystal Miller, Jared Berube
Mar 25, 2019 -

Wellesley Mazda responded

Hello LoveMyMiatas, Congratulations on your new car, hopefully it is a Miata as your name implies! What an excellent choice going into spring, but we would also like to thank you for taking a moment of your time to share how your visit with us went! It sounds like you were paired up with the dream team-Jared, Krystal and Alex have all been with the team for quite some time and they are known for being friendly, helpful and knowledgeable. It sounds like they were able to provide you the ultimate car buying experience and I will be sure to pass your feedback along to them. On behalf of the whole team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

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