Wellesley Mazda

Charles Dow was excellent! Very helpful, patient, took the time to find out what we were looking for and presenting the best options. We came in with no intention of buying a c Very helpful, patient, took the time to find out what we were looking for and presenting the best options. We came in with no intention of buying a car and walked out having purchased one. More

Charles Was Great! He was very knowledgeable on the different Mazda trims and gave me all the information I needed. He was very knowledgeable on the different Mazda trims and gave me all the information I needed. More

My experience at Wellesley Mazda with Charles Dow was fantastic. I stopped by in the evening to test drive a couple vehicles. The team were notably under-staffed but Charles was quick to make sure I w fantastic. I stopped by in the evening to test drive a couple vehicles. The team were notably under-staffed but Charles was quick to make sure I was taken care of. As a first time car buyer, it was a much more laid back experience than I was expecting, which I appreciated. I test drove both the CX-5 and CX-50 and Charles was very accommodating, helping me see if my mountain bike would fit in the trunk of both cars. After some consideration, I ended up downsizing to a Mazda 3 (unfortunately Wellesley Mazda did not have the manual transmission model in their inventory at the time). I'm very appreciative of Charles' service. He was friendly, informative and accommodating and was a bright spot in my first experience of browsing for a new car. More

Excellent customer service. I would highly recommend them to anyone shopping for a new car and a great experience I would highly recommend them to anyone shopping for a new car and a great experience More

Gerald (GQ) is truly knowledgeable and friendly. He provided us with efficient and excellent service. We were searching for a new car. I called Mazda at Wellesley on a weekday. GQ answered my ca He provided us with efficient and excellent service. We were searching for a new car. I called Mazda at Wellesley on a weekday. GQ answered my call and gave us a weekend appointment then followed up a text to confirm. We visited the Mazda at the Wellesley store at the appointment time. GQ warmly received us and showed us a new car which we are interested in. Then he helped us to do a testing drive. We are satisfied. Then we decided to purchase this new car and he helped us to go through all the paperwork. The entire purchase transaction (testing drive, purchase, etc.) had been completed on a Saturday morning…successfully and smoothly. We highly recommend Mazda at the Wellesley store, especially GQ as an exceptional salesman. More

Henry was amazing, he was informative and thorough! He was funny and very helpful and friendly He was funny and very helpful and friendly More

DJ, Alex, Krystal were very knowledgeable and efficient in helping us with finalizing our purchase of the CX30. DJ was who we met first, and we test drove the Mazda 3 and CX30. We came back to do another t in helping us with finalizing our purchase of the CX30. DJ was who we met first, and we test drove the Mazda 3 and CX30. We came back to do another test drive and settled on the turbo version. Through all of this he was available and able to answer all our questions to our satisfaction. At no point did we feel pressured or uneasy while trying to come to a decision. Finally Jarred - the delivery concierge was thorough and explained the features of the car More

Everyone at Wellesley Mazda made buying a car really easy and stress free. They have many options, which can be overwhelming, but the product specialist, DJ helped me choose which car is the perfect fit for and stress free. They have many options, which can be overwhelming, but the product specialist, DJ helped me choose which car is the perfect fit for me. They handled all the financing stuff with the banks for me, and all the registration stuff with the RMV, which made getting a new car much less stressful. DJ communicates very well, making sure that all of my needs were met, and that all the necessary paperwork was in place. Krystal walked me through options for additional protection, like the tire and wheel coverage that I purchased. She was able to work the tire protection and all-weather mats that I wanted into the deal, so that I could roll the cost into my monthly payments. This is the second Mazda that I'm leasing through Wellesley Mazda, and I'll surely be back for another at the end of my lease, or even sooner. If you're considering a Mazda for yourself, then go to Wellesley Mazda, ask for DJ, and thank me later. If you want the best experience, I recommend calling ahead of time to make an appointment. More

GQ was very helpful and friendly. As I had asked about an hour and a half prior to my scheduled test drive he contacted me to confirm the car was available. I would certainly recommen As I had asked about an hour and a half prior to my scheduled test drive he contacted me to confirm the car was available. I would certainly recommend to a friend More

Great experience, very friendly, DJ Bonano provided accurate information and was really interested in understanding our needs. We went for 1 car and ended up with two cars. Great service! accurate information and was really interested in understanding our needs. We went for 1 car and ended up with two cars. Great service! More