Wellesley Mazda
Wellesley, MA
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Excellent service. Henry was very informative and gave us the guidance we needed. 100% a positive experience and I would definitely recommend this dealership to friends Henry was very informative and gave us the guidance we needed. 100% a positive experience and I would definitely recommend this dealership to friends. More
Really fantastic experience with Gerald! I got to test drive a car on site, and purchased it same day, with little hassle and pressure. Everyone at the dealership was kind and professional, I got to test drive a car on site, and purchased it same day, with little hassle and pressure. Everyone at the dealership was kind and professional, and found the experience of purchasing a vehicle here to be high quality. Thanks again! More
Henry was great as we looked for a new SUV, taking the time to ensure we made the right decision for our family. Henry was always ready to help and highly patient through the process, showing us a wide ra time to ensure we made the right decision for our family. Henry was always ready to help and highly patient through the process, showing us a wide range of options and putting us in a position to make the decision ourselves without pressure. More
Offered me fairtrade in value and got me the monthly payment I wanted,Made me feel the customer was more important than the sale payment I wanted,Made me feel the customer was more important than the sale More
This is a 5-star rating for the dealership overall (based on its transparency, loyalty program, and other factors), but it's a 5+++++ star rating for the face of the dealership that I got to know best durin on its transparency, loyalty program, and other factors), but it's a 5+++++ star rating for the face of the dealership that I got to know best during my recent hunt for a new car: product consultant Charles Dow. I can't say enough good things about my interactions with Charles. Working with him truly redefines the process of finding one's next car. Charles and I spoke multiple times: at the very beginning of my search for a new vehicle, when I stopped by the dealership as part of exploring a number of makes and models, and then several times at the end of my search when I knew exactly which new vehicle I wanted. He knows Mazda's vehicles well, pointed out key features of each that I was considering before I took each test drive, and was patient with my many questions. He listens well, remembers everything, is thoughtful and resourceful, and has a keen ability to help car shoppers think through their needs, preferences, and eventual choices. He was very pleasant and responsive at all times, including the day I reached him by phone at nearly 8 pm just before the dealership closed. Kudos to Charles for a job well done, and to Wellesley Mazda for bringing him onto their team. More