Wellesley Mazda

The sales person quoted us a price and ensured us we will be getting 0% APR financing. When we returned to close on the car, we were told the price was the cash price. When I complained I was yelled at and t be getting 0% APR financing. When we returned to close on the car, we were told the price was the cash price. When I complained I was yelled at and told my wife (who negotiated the price) misunderstood the sales people. Standing my ground, they agreed to accept the price we were quoted, but the yelling and the stress they caused on us and our two kids made this a dreadful experience. I will never shop there again. More

TRANSPARENCY; TRUTH; and TEST DRIVE These are the makings of a good car dealership. I was truly very impressed by all who worked at Wellesley Mazda. Thank you for making our first MAZDA and first buying expe of a good car dealership. I was truly very impressed by all who worked at Wellesley Mazda. Thank you for making our first MAZDA and first buying experience a GOOD one. P.S We love the MAZDA5. More

Found my car on the internet! Excellent communication. Drove 2hrs from southern RI. Wonderful nonpressured sales person,& process. Fantastic f/u service,as well as communication with my local Mazda dealer Drove 2hrs from southern RI. Wonderful nonpressured sales person,& process. Fantastic f/u service,as well as communication with my local Mazda dealer for futher as needed service that offered.All around great experiance. ZOOM ZOOM!!!!! More

Bought my CX9 from Wellesley Mazda July 2009 and have had it in for service twice. Staff is very friendly, efficient, and accomodating. Looking forward to the cosntruction being completed. I have nothing bu it in for service twice. Staff is very friendly, efficient, and accomodating. Looking forward to the cosntruction being completed. I have nothing but positives to say and would definitely recommend for sales and service More

Wellesley Mazda is worth the drive!! I drove from Western MA to purchase a CX9 (after much research online and not knowing anything about Wellesley Mazda except for the fact that they had the exact c Western MA to purchase a CX9 (after much research online and not knowing anything about Wellesley Mazda except for the fact that they had the exact car I wanted)and have been highly impressed with their outstanding level of customer service. Each and every employee from the sales team to the service personnel has made a conscious effort to be attentive to my needs as the customer in a friendly, helpful, relaxed, comfortable & professional manner. What stands out and leaves a lasting impression in my mind is this great group of people at Wellesley Mazda - they are the ones that make this dealership stand out among the rest!! I would highly recommend Wellesley Mazda to anyone purchasing a car or having service performed, and look forward to dealing with them in the future. More

I bought my car from Wellsley Mazda in 2007. The last 2 years has been wonderful. I bring it in for regular service and I have had a great experience every time. They get me in and out quickly and my car i years has been wonderful. I bring it in for regular service and I have had a great experience every time. They get me in and out quickly and my car is washed every time. Its so easy booking my visits on line, and they are great about sending out email reminders. I wouldn't take my car anywhere else. I definitely plan on buying my next car from this dealership as well. More

What a wonderful--dare I say enjoyable?--experience! What a wonderful--dare I say enjoyable?--experience! Last night, I took a trip out to Wellesley Mazda with my boyfriend, Anthony, who had his sight What a wonderful--dare I say enjoyable?--experience! Last night, I took a trip out to Wellesley Mazda with my boyfriend, Anthony, who had his sights set on a new Mazda 3, 2.5. After weeks of research and planning, Tony knew exactly what he wanted -- and knew, too, that he didn't want to be haggled, hassled, etc. (you know, all that unpleasant stuff so many of us have experienced during the car-buying process ... )-- and so we set out together to try and claim the prize. IMMEDIATELY, we were greeted with a smile and a handshake by Mitch Harris, one of the dealership's wonderful Sales & Leasing Consultants. After a brief wait (as the team worked to locate the car Tony had inquired about -- the exact car he had envisioned for himself), the three of us were off on a test drive. As Tony drove and I played with all the fancy buttons and looked in all the compartments, Mitch told us about the car, the dealership, himself, and what to expect from the buying process ... all without being the least bit pushy or entering into that hard-sell territory that so many of us potential purchasers fear and loathe the most. After the drive (which was excellent!), we sat down and got into the nitty-gritty of things. Mitch listened carefully and patiently as Tony talked about his purchase plan -- what he wanted and what he didn't want -- and then Mitch filled in some gaps, asking questions along the way. NEVER ONCE was either Tony or myself pressured, mislead, pressed, or rushed into anything. In fact, Mitch -- and the rest of the Wellesley Mazda team -- was completely professional, patient, attentive, friendly, humorous, efficient and totally genuine. Ultimately (we spent about an hour and a half total at the dealership), Mitch brokered a deal -- with the help of others -- to get Tony his perfect car (and I do mean perfect -- from the color of the car, to the specs, and so forth) at the right price. And, it was all totally painless! Please trust me when I say that THIS IS THE PLACE to buy or lease your next car! I can honestly say that I have never -- either directly or indirectly -- experienced such a pleasant car buying experience, or left a dealership feeling so positive. The team at Wellesley Mazda really believes in building a customer base by making the customer happy ... this just makes all the difference. Go for it! Ask for Mitch! More

When I first entered the Wellesley Mazda dealership, I was treated nicely by the General Manager Darren. And later Alex, the marketing director, joined in our conversation. Darren offered me a good deal a was treated nicely by the General Manager Darren. And later Alex, the marketing director, joined in our conversation. Darren offered me a good deal and I was very happy with it. He is patient, friendly, and professional. He was able to respond quick to my questions and did not have me wait for a long time. I had a great time at this dealership and would definitely recommend it to my friends at my school. More

A truly superb purchasing experience! My experience began on DealerRater.com where I wanted to determine who might be the best to deal with from Boston to Hartford and Providence. I knew that I wanted began on DealerRater.com where I wanted to determine who might be the best to deal with from Boston to Hartford and Providence. I knew that I wanted a Mazda3 and phoned Wellesley Mazda based on their high DealerRater ratings. Darren took my call (after bus. hours--unbeknownst to me) as he was putting in work for the Federal CARS Program. He spoke to me like an adult the entire time. I visited Wellesley Mazda the very next afternoon. Dan McBride, Fred Stoudemire, and Greg Flowers greeted me promptly and professionally. They were told of my interest in the Mazda3 and gave me as much attention--and space--as I wanted. We arrived at the vehicle price without any gamesmanship. They knew that I had already done my homework--but at the same time were very confident in their prices and their reputation for outstanding service during, and after, the sales experience. Al (Finance) even located a better loan rate for me within seconds through J.P. Morgan/Chase. The entire team was very patient and helpful with me as a Connecticut resident who would have to visit the CT DMV before returning with my plates for final drive-off. The car was prepared maticulously. Fred explained everything about the Mazda3 very well. I will make the extra drive from Connecticut to have my Mazda serviced at Wellesley Mazda even though a Connecticut Mazda dealership is only 20/25 minutes from my home. More