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Wellesley Mazda
Wellesley, MA
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 20, 2010
Looking for a new car can be a stressful experience but the team at Wellesley Mazda made it easy. I scheduled a time to come in on a Saturday morning, I showed up about an hour early which was no issue at the team at Wellesley Mazda made it easy. I scheduled a time to come in on a Saturday morning, I showed up about an hour early which was no issue at all, they helped me right away. Alex H, the salesperson, and Darren, knew that I was initially looking for the Mazda 3 Sport, which they had just ran out of a couple days earlier. Instead of immediately jumping to other models, they asked me if I still would be interested in seeing what they had. Small things like that make it clear that Wellesley isn't the average car dealership with run of the mill pitches/tactics. Alex H then showed me the Touring Edition, the next step up from the Sport, which I truly liked. Their price was about $1,500 less than the MSRP and they also gave very fair value on my trade in. My buying situation was a bit complicated as I didn't have very much as a down payment and I also owed a large amount on my trade-in. They were able to work with this and still give what I consider to be a very good deal. Alex Higgins is a great salesperson. He is honest,down-to-earth, and made my buying experience hassle-free. He is not the average "car salesman," and that is definitely commendable. Darren and Mitch kept me in the loop at all points regarding their contacts with the bank to make sure everything went well in terms of financing, etc. There was never a point where I felt brushed aside or uninformed. Another important factor is the fact that I was never left asking numerous questions. They never talked fast or overlooked certain things to expedite a sale. Everything was explained in depth, and I never felt forced or pressured at any point during the sale. Lastly, Alex Kamergorodsky explained the functionality of the vehicle in-depth and introduced me to the service team. He answered the questions I had about the Mazda and wanted to make sure that I was completely all set before leaving the dealership. Very happy customer with a Mazda 3. A+ to Wellesley Mazda. Highly recommended More
by LeeDiddy85
Employees Worked With
Alex Higgins, Darren Bonanno, Mitch Harris, Alex Kamergorodsky
July 02, 2010
I'd been to about 7 dealerships prior to Wellesley Mazda and the final stop was clearly the best. I dealt primarily with Bill and he was very willing to talk about a few different scenarios concerning fina and the final stop was clearly the best. I dealt primarily with Bill and he was very willing to talk about a few different scenarios concerning financing before I committed to buy. Other places wouldn't even give me an estimate without checking credit. One thing in particular I liked was that when I called telling them I was buying, they immediately took the car off their website. Everywhere else leaves their used cars up for a week or two with the final price after negotiation to try and get you on the lot. It's nice to have the actual car you saw listed THERE, instead of driving all the way to the dealership and striking out. Oh, and the red Mazda3 I drove home is fantastic. More
by steel carpet
Employees Worked With
Mitch, Alexander, Bill, Eliana
June 05, 2010
I found Wellesley Mazda on the internet after a disappointing experience with IRA Quirk Mazda in Quincy who changed my mind from buying a new car to a preowned. Worked with Alex Higgins who changed disappointing experience with IRA Quirk Mazda in Quincy who changed my mind from buying a new car to a preowned. Worked with Alex Higgins who changed my car shopping experience, he was very attentive and prompt in returning all my calls and answered my questions. Very professional and unsurpassed customer service! Wellesley Mazda is fortunate to have Alex Higgins on their sales team. I will gladly return to buy another car in the future from Wellesley Mazda if Alex is there. Overall a great experience at the dealership. More
by limes01
Employees Worked With
alex higgins
May 26, 2010
This was a very easy and great experience buying my vehicle through Wellesley Mazda. Greg and Alex in Sales helped me with my selecting my new car and Mitch in Business Office was very helpful, taking vehicle through Wellesley Mazda. Greg and Alex in Sales helped me with my selecting my new car and Mitch in Business Office was very helpful, taking the time to explain everything fully. Alexander was very helpful and courteous when going over warranty information, giving me a tour of the facility and answering any questions I had. The process was smooth and very easy and the group as a whole were very patient and were able to have me drive my new car off the lot that day. At no time was I pressured or felt uncomfortable. I would recommend this dealership and use this dealership again. More
by cdb1701
Employees Worked With
Alex Higgins, Greg Flowers, Mitchell Harris & Alexander Kamergorodsky
May 25, 2010
I can not express how happy I was with the customer service provided to me at Wellesley Mazda. I am so completely satisfied with my new car. My car buying experience was extremely pleasant and enjoyabl service provided to me at Wellesley Mazda. I am so completely satisfied with my new car. My car buying experience was extremely pleasant and enjoyable. Fred was my salesman, and he was friendly, knowledgeable, and enthusiastic. Mitch, the Financial Manager, was great as well. He answered every one of my questions, and mad me feel completely at ease with the whole experience. I would refer all of my friends and family to Wellesley Mazda without hesitation! More
by laurenj
Employees Worked With
Fred Stoudimier & Mitch Harris
May 12, 2010
i Liked this Mazda dealer becasue it has nice people, Nice cars and really good sales men and women.I bought my first car at the Mazda Dealer and i liked my old car so i am buying another car there becas Nice cars and really good sales men and women.I bought my first car at the Mazda Dealer and i liked my old car so i am buying another car there becasue they have really good salesmen and really cool cars. More
by felipe123
Employees Worked With
darren bonano
April 30, 2010
I dealt with Dan and Raberta in sales. Both were extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I was looking for. I was not pressured in any way. The experience was more of a learning experience about the dealer and the car I was interested in. The purchase and delivery of the car was easy and settled very quickly. I had to take care of a couple things after the delivery of the car and dealt with Dan McBride. No questions asked he fulfilled my requests and took care of the situation to the fullest. Dan's ethics, integrity and customer service out rank any I have dealt with before. He is extremely polite and is fully dedicated to satisfying the customer. I have already referred a friend directly to him within a week of purchasing my car. I will refer anyone else who is interested in a Mazda. More
by b777flyboy
Employees Worked With
Dan and Raberta
April 27, 2010
what an amazing experience - all great people and very easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, in easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, inviting are all adjectives that come to mind. Ally was very sweet and helped make the sale very easy and stressless, Alex was terrific in helping me understand all of my car's attributes, Al made the leasing process swift and smooth and Joe was GREAT when we first showed up and responded perfectly to our preference to just look around and not be pressured to buy, based on our previous car-buying experience. More
by bgracine
Employees Worked With
Joe (owner), Greg (Sales Manager), Al (business manager, Ally (Salesperson), Alex (Customer care)
April 05, 2010
We had been looking at different car dealers for several months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This was the second car we have purchased from Bill, and we will probably return to Wellesley Mazda for any future car purchases. More
by pbmurphy96
Employees Worked With
Bill
April 01, 2010
I did not buy the car the day I was in the dealership. Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both wor Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both worked with us to make the purchase a very easy experience. I would highly recommended team this team. More
by chenette
Employees Worked With
Fred and Dan
