Wellesley Mazda

I found Wellesley Mazda on the internet after a disappointing experience with IRA Quirk Mazda in Quincy who changed my mind from buying a new car to a preowned. Worked with Alex Higgins who changed disappointing experience with IRA Quirk Mazda in Quincy who changed my mind from buying a new car to a preowned. Worked with Alex Higgins who changed my car shopping experience, he was very attentive and prompt in returning all my calls and answered my questions. Very professional and unsurpassed customer service! Wellesley Mazda is fortunate to have Alex Higgins on their sales team. I will gladly return to buy another car in the future from Wellesley Mazda if Alex is there. Overall a great experience at the dealership. More

This was a very easy and great experience buying my vehicle through Wellesley Mazda. Greg and Alex in Sales helped me with my selecting my new car and Mitch in Business Office was very helpful, taking vehicle through Wellesley Mazda. Greg and Alex in Sales helped me with my selecting my new car and Mitch in Business Office was very helpful, taking the time to explain everything fully. Alexander was very helpful and courteous when going over warranty information, giving me a tour of the facility and answering any questions I had. The process was smooth and very easy and the group as a whole were very patient and were able to have me drive my new car off the lot that day. At no time was I pressured or felt uncomfortable. I would recommend this dealership and use this dealership again. More

I can not express how happy I was with the customer service provided to me at Wellesley Mazda. I am so completely satisfied with my new car. My car buying experience was extremely pleasant and enjoyabl service provided to me at Wellesley Mazda. I am so completely satisfied with my new car. My car buying experience was extremely pleasant and enjoyable. Fred was my salesman, and he was friendly, knowledgeable, and enthusiastic. Mitch, the Financial Manager, was great as well. He answered every one of my questions, and mad me feel completely at ease with the whole experience. I would refer all of my friends and family to Wellesley Mazda without hesitation! More

i Liked this Mazda dealer becasue it has nice people, Nice cars and really good sales men and women.I bought my first car at the Mazda Dealer and i liked my old car so i am buying another car there becas Nice cars and really good sales men and women.I bought my first car at the Mazda Dealer and i liked my old car so i am buying another car there becasue they have really good salesmen and really cool cars. More

I dealt with Dan and Raberta in sales. Both were extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I was looking for. I was not pressured in any way. The experience was more of a learning experience about the dealer and the car I was interested in. The purchase and delivery of the car was easy and settled very quickly. I had to take care of a couple things after the delivery of the car and dealt with Dan McBride. No questions asked he fulfilled my requests and took care of the situation to the fullest. Dan's ethics, integrity and customer service out rank any I have dealt with before. He is extremely polite and is fully dedicated to satisfying the customer. I have already referred a friend directly to him within a week of purchasing my car. I will refer anyone else who is interested in a Mazda. More

what an amazing experience - all great people and very easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, in easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, inviting are all adjectives that come to mind. Ally was very sweet and helped make the sale very easy and stressless, Alex was terrific in helping me understand all of my car's attributes, Al made the leasing process swift and smooth and Joe was GREAT when we first showed up and responded perfectly to our preference to just look around and not be pressured to buy, based on our previous car-buying experience. More

We had been looking at different car dealers for several months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This was the second car we have purchased from Bill, and we will probably return to Wellesley Mazda for any future car purchases. More

I did not buy the car the day I was in the dealership. Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both wor Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both worked with us to make the purchase a very easy experience. I would highly recommended team this team. More

We went very late on a Wednesday night thinking to buy a Mazda 3 i Sport at the special price quoted on their website specials.. The car was great.. Ally was wonderful from the moment I drove in to the deal Mazda 3 i Sport at the special price quoted on their website specials.. The car was great.. Ally was wonderful from the moment I drove in to the dealership.. She was with us during the test drive.. Pretty Knowledgeable.. Then once it came to the price, we dealt with Greg who was good.. Never there was any persuasion with the price we negotiated.. Mitch in the finance department was cool and fast with the paperwork.. Even though they were supposed to be closed by 8 PM, our negotiations went till 9 PM and all of them stayed up.. Darren, finally came up to close the deal and he was very good in explaining all the points involved.. The best part with this dealership as I said before is that they never force you into anything unlike many other dealers.. The only thing they can improve upon is more details about few minor things like the options, paperwork or finance related issues because for a first time buyer many questions would come into mind.. Hope their new building gets up and running pretty fast because we hardly had any food/coffee.. These are all pretty minor stuff but my overall experience was very good.... More

Everyone at the dealership was truly a pleasure to work with. I came in to test drive a 2010 Mazda3, both the 4-door and the 5 door on Feb 20, 2010. The place was under construction so I felt a bit weird with. I came in to test drive a 2010 Mazda3, both the 4-door and the 5 door on Feb 20, 2010. The place was under construction so I felt a bit weird when I got out of my car to try to search for some sort of entrance, but the second I got out of my car, Mitch was there to greet me. I had dealt with Greg Flowers via email (where the communication was also excellent) but he was busy with other customers so Mitch took care of me. Mitch was extremely knowledgeable about both vehicles and when it came time to talk pricing he first went over a brief history of the dealership and their customer service record (they are family owned with salaried sales people who get a set commission fee no matter what the car sells for). There was absolutely no pressure and they were willing to meet a quote I had gotten from Quirk. When I informed them I was in a bit of a hurry as I planned to leave in time to test drive Jettas at a dealer nearby before making a decision they were not pushy at all. Greg Flowers had even made his way over to say hello when he was done with his other customers. I eventually came back the next weekend and decided to buy the Mazda3 sedan with the Moonroof/Bose package. They laid out all the fees including their invoice pricing showing me that I was getting the best possible deal without basically taking them to the poor house. This pricing matched the research I had done on Edmonds.com etc, and they explained everything to me up front. Next I met Al in Financing who showed me extended warranty information. This is generally a great place for dealerships to make the most profit. At no time did Al pressure me in anyway or tried to persuade me to get anything I didn't want. In fact, his main goal seemed to be to get me out of their as quickly as possible (he's a filing machine) plus he was even able to get me a deffered payment 45 days out. Finally I spoke to Alex with Customer Care. EXTREMELY nice fellow who went over the owners manual and owner loyalty program (free oil changes and every other service, etc.) answering any questions I might have had. He gave me the keys to the car and while we were talking Mitch had transferred the plates from my old car and taken off all the plastic, etc on the new one. I drove my new car off the lot that same afternoon. Definitely give these guys a shot if you're looking for a Mazda. More