Wellesley Mazda

Although I didn't ultimately buy a car from them, I wanted to post here what a positive experience I had at Wellesley Mazda. I worked with Wayne Xides, and he could not have been nicer or more knowledg wanted to post here what a positive experience I had at Wellesley Mazda. I worked with Wayne Xides, and he could not have been nicer or more knowledgeable about the Mazda 3. All the conversations were very relaxed, no sales pressure techniques whatsoever. I was shopping a little early in the life cycle of the 2012 Madza 3 model, before they had a manual in. After I drove the automatic, he arranged for me to test drive a manual and was very organized in his presentation of the various trim levels of the car. I ultimately did not buy it because it was not going to be available in the Grand Touring trim level with a manual (apparently corporate Mazda was confused on this point as well) but I was sorry I could not give him the sale. Highly recommended. I think all the sales people at this dealership work on salary, it definitely contributes to a nicer shopping experience. I was cracking up that there was a 'dealer cat' out front greeting customers (her name is Miata). More

After some initial issues I was contacted by the dealership and offered a much better deal and apology. They where very friendly and sincere about making things right. I did wind up purchasing dealership and offered a much better deal and apology. They where very friendly and sincere about making things right. I did wind up purchasing from them and it's been a positive experience since then. I believe in the power of social networking and user reviews ! More

I am a 26 year old female and first time new car buyer, so the idea of dealing with a car salesman was intimidating. However, Bill treated me with utmost respect and by the time the sale was finalized I fe so the idea of dealing with a car salesman was intimidating. However, Bill treated me with utmost respect and by the time the sale was finalized I felt like I was being treated like family. Once you walk in, they are interested in finding a car that suits your needs by going through some questions before you take anything for a test drive, however everything is done in a timely manner. Bill was very knowledgeable about all features and aspects of the vehicle and went through everything very thoroughly. He was able to answer any questions I had. That same day I had went to nearby Subaru and Honda dealerships that definitely did not provide the same personalized experience as Wellesley Mazda. I highly recommend at least stopping at Wellesly Mazda even if you don't think you want to buy a Mazda (I started the day thinking I was going to buy a subaru). More

Wow! This was the best experience anyone could ever hope for when buying a new car. The sales staff was friendly, honest and not pushy at all. I originally got price quotes at 3 other Mazda Dealerships. All for when buying a new car. The sales staff was friendly, honest and not pushy at all. I originally got price quotes at 3 other Mazda Dealerships. All three of them tried to add additional charges totaling about $1200. Their low quotes were a trick to get me in their showroom. Boy did I feel taken advantage of. Wellesley Mazda asked us to come in for a hassle free test drive. We were so impressed that we bought that night. I can't believe that people still fall for those deceptive tricks. Wellesley Mazda has earned a customer for life. More

I've had the best experience ever at Wellesley Mazda. Everyone from the sales manager to the sales associate bent over backwards to facilitate my purchase. They went over all the paper work and answered Everyone from the sales manager to the sales associate bent over backwards to facilitate my purchase. They went over all the paper work and answered all my questions with great patience. The best thing for me was that they arranged new plates and registration so that I didn't have to go to the registry myself. They even scheduled my first oil change which is free and said that I could have a loaner if I needed it. I've had many automobiles and I can honestly say that this is the best dealership I've done business with. More

I went to Wellesley Mazda based on the reviews from this site. The dealership definitely lived up to its reputation. I worked with Richie Dinkins and he was very laid back, personable, and knowledgeable. He site. The dealership definitely lived up to its reputation. I worked with Richie Dinkins and he was very laid back, personable, and knowledgeable. He didn't apply any pressure to make a sale on my 1st trip to the dealer. After test driving the car (2012 Mazda5) he respected my decision that I was just doing first pass on cars and was not ready to purchase at that time. Because of his attitude, after settling on the Mazda 5 I definitely wanted to come to back to Wellesley and Richie to work on a sale. The sales process was easy and there were no surprises. Richie answered all my questions or got people who could. The model/color car I wanted was not on site, but it delivered within a week. The finance people were good too. Because I have security alerts on my credit they were able to get me the information to thaw my account so they could run the credit check. One minor gripe was that they did not tell me that I actually qualified for a lower rate than advertised. But during the finance part of the sale they were able adjust the payments quickly. I would go back again for another purchase there. More

My experience with Wellesley Mazda as a whole in leasing my new car was truly a wonderful experience. Bill Ianelli was terrific! He defies what many car customers, including myself, dread when it comes to my new car was truly a wonderful experience. Bill Ianelli was terrific! He defies what many car customers, including myself, dread when it comes to purchasing a car- a pushy, obnoxious salesperson. He was professional, knowledgable, and friendly. I never once felt like he was trying to get a sale from me. That is not to say that he was not encouraging about the car. In fact, I was deciding between the CX7 and the CX9 and he never once tried to sway me towards one over another. There are many other local Mazda dealerships around and I chose this one primarily because of Bill. Other folks I dealt with at the dealership were Mitch Harris and Alex Kamergorodsky. Both were professional, friendly, and knowledgable as well. Not only am I thrilled with the new car but knowing that the dealership is a pleasure to work with is so reassuring. I highly recommend Wellesley Mazda. And I give top marks to Bill Ianelli. More

Richard Dinkins called to let me know that there was a big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Mazda 3 hatchback and told me he would be able to match my present lease payment big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Mazda 3 hatchback and told me he would be able to match my present lease payment OR lower the payment. I went to Wellesley Mazda and in 2 hours I drove out in a new car (3 year lease) with a lower monthly payment. Thanks to richard, it was a great experience and very convenient. I'm glad Richard called! More