Wellesley Mazda
Wellesley, MA
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Better car buying experience than most While I used the Consumer Reports car buying program to secure a price for my Mazda CX5, from the start I found this experience to be better than most While I used the Consumer Reports car buying program to secure a price for my Mazda CX5, from the start I found this experience to be better than most because of the lack of pressure. I also looked at the Honda CR-V, and the salesman there kept pushing me to buy immediately. Bill was friendly and professional and did not push me when I told him I wasn't quite ready. He gave me all the information I needed and let me test drive the car. I came away finding it to be a much less stressful experience than I've had before. More
Great experience! From start to finish this was the best car shopping experience I've ever had. We were promptly greeted at the door, offered coffee and only waited a c From start to finish this was the best car shopping experience I've ever had. We were promptly greeted at the door, offered coffee and only waited a couple minutes before Paul arrived. We had a particular car in mind and he brought it around and took us for a test drive. It was a great car, 2011 pre-owned Mazda 3 with a grand touring package, and it could have sold itself but Paul, with his knowledge and personality, put the icing on the cake and we were hooked! But the great customer service didn't end there. When we returned the next day to pick up the car, it was freshly washed and spotless in and out. Paul got us an extra key (a bit of a deal with having to get it programmed, etc.) and took us on a "tour" of the car showing us all the features and helping to set up our cell phones to the blue tooth and how the GPS worked. AND, when it came time to register the car, he met me on his day off and endured an almost 3 hour wait at the registry with just as much personality as he'd shown when we first met. A top notch salesman and all-round great guy! I wouldn't hesitate to recommend the dealership to friends and family and would definitely return if/when I'm in the market for a new or used car in the future. More
Wellesley Mazda I car shopped for about a month. The sales people were too pushy for me at most places. I finally became interested in the Mazda6 and went to Wellesle I car shopped for about a month. The sales people were too pushy for me at most places. I finally became interested in the Mazda6 and went to Wellesley Mazda. The experience was way less stressfull! There was no pressure and they let me test drive the car twice! I liked how the car drove so I bought it. I wish it had fog lights, a better stereo, and power seats for the price I paid though. I would however definitely recommend Wellesley Mazda over anywhere else I visited. More
Review of Mazda Wellesley and personell who work there My experience at Wellesley Mazda was exceptional: consistently courteous, informative, professional, polished, friendly service. The "cast of Mazda se My experience at Wellesley Mazda was exceptional: consistently courteous, informative, professional, polished, friendly service. The "cast of Mazda servers" was quite remarkable - four excellent informed men worked with me throughout the whole sale experience. I felt incredibly "taken care of". Greg Flowers was an ideal Sales Manager regarding decisions about the cost of my new Mazda 3, and the car that I traded in. He projected fairness in the context of his clarity of thought and well-meaning. Alex Kamergorosky seemed a master in anticipating my next questions, and was incredibly prepared as Customer Care Coordinator to facilitate with ease questions/answers that we exchanged and introducing me to my very own Mazda, with which I drove away. I especially appreciated the patience of Bill Iannelli in helping me to understand Mazda car classifications' jargon. I am not knowledgeable in the least with these types of car classifications; I do not comprehend well mechanical jargon or new technical devises - especially related to the newest computer jargon - in ALL - Bill was extremely patient, a very good listener, excellent at trying to get on to my "wave length" and when we connected, a very good and thorough teacher about all matters: Mazdaisms, mechanicalisms, and computerisms. In my several trips to Mazda Wellesley Bill was consistently prepared, emailed me in advance, and throughout all facets of my working with him towards making a good decision Bill was extremely helpful and insightful. On a 1-10 Scale I would rate Bill Iannelli as an outstanding 10 !! Sincerely, Jim Marvin Jameson Marvin More
Great Experience Just purchased a used car from dear ship was very pleased. With the whole time from when I walked in and completed the transaction it was a pleasure Just purchased a used car from dear ship was very pleased. With the whole time from when I walked in and completed the transaction it was a pleasure. More
Our Mazda CX 5 Thanks to everyone at Wellesley Mazda for helping us take home our brand spanking new CX-5 Sport. The car is beautiful and we couldn't be happier with Thanks to everyone at Wellesley Mazda for helping us take home our brand spanking new CX-5 Sport. The car is beautiful and we couldn't be happier with it after the first few days. Everyone at Mazda was helpful and accommodating with us and treated us with care and respect. Bill was the main person we dealt with and he treated us very well, was open and honest about everything we asked about, and in the end was able to provide us with a great car. The manager Greg was wonderful and got all the paperwork and signatures out of the way painlessly, and Alex, the delivery coordinator was also a very kind and friendly gentleman. They all had smiles on their faces and seemed to truly want us to leave happy. Thanks again! More
Desceptive, and Rude The moment we started negotiation on the car, they miscalculated the price multiple times. We had to show them on a calculator as not to screw us with The moment we started negotiation on the car, they miscalculated the price multiple times. We had to show them on a calculator as not to screw us with committed price. They will find a way to get more money out of you. When they find out you are negotiating with another dealer, they will start bullying, insulting and yelling at you. It was the worst experience ever. Suggest look for another dealer, this is the worst experience we have had. We did not buy it from then (Thank God). Check their other ratings on the web, you will see how bad they are. There are many other dealers out there that deserve your business then these guys. More
Amazing Salesperson Craig Bentley was simply a wonderful person to work with and I have nothing but the best things to say about Wellesley Mazda as a whole. Craig was re Craig Bentley was simply a wonderful person to work with and I have nothing but the best things to say about Wellesley Mazda as a whole. Craig was really welcoming, took the time to answer all of our questions, he was patient, and he was willing to give us the best offer on the Mazda CX-5! For anyone looking at Mazdas, go to Wellesley Mazda and ask for Craig Bentley. More
Kiril was a great dealer! Very helpful and friendly. Knew what he was talking about and tried to help us in any way possible. Would recommend this dealersh was a great dealer! Very helpful and friendly. Knew what he was talking about and tried to help us in any way possible. Would recommend this dealership to everyone and go see Kiril! More
Great experience, Great Customer Service I would recommend this dealer to every person looking to purchase a car, Bill is a great he doesn't pressure you and he is willing to negotiate with t I would recommend this dealer to every person looking to purchase a car, Bill is a great he doesn't pressure you and he is willing to negotiate with the price of the car. We got what we wanted with our price and than we dealt with Rodrigo who is also great he helped get the best deal with everything including the warranty. This is one of the best car dealerships I have ever been to, I hope everyone gets to experience great customer service, I ended up purchasing a used car after dealing with Bill and Rodrigo. More