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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,359 Reviews

1,359 Reviews of Weir Canyon Honda - Service Center

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August 28, 2024

Issue is still there. Pretty much have just decided this is a Honda issue that will just be an annoyance. My car had to be left there and not sure what happened when they More

by lizetowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Wiseman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Weir Canyon Honda responded

We take pride in providing quality service here in our service department and it's clear that is not what you've received. I'd like the opportunity to learn more about the issues you've outlined in this review and do my best to address each one. Please contact me when you have a moment to speak. I look forward to hearing from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

August 26, 2024

Great service but $700 for fluid changes is pricey. I did like the speedy turnaround. More

by PJGOLDENS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark juban
Aug 26, 2024 -

Weir Canyon Honda responded

While glad you received prompt service, we're disappointed you're dissatisfied with the cost of these services. Should you like to discuss our prices or anything else, please don't hesitate to reach out. I'm always happy to help. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

August 25, 2024

Marc Weisman and the service manager are excellent examples of customer service. Not so happy with quality of my car! More

by acsalinas71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Weir Canyon Honda responded

While pleased to see that Marc and our team provide quality service, we're disappointed you're dissatisfied with the quality of your vehicle. Should you like to discuss any of these frustrations, please don't hesitate to contact me. I am always happy to help. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 25, 2024

I always come to Marc at Weir Canyon Honda. He is very knowledgeable and honest regarding services/repairs that need to be completed. He is trustworthy and will get you in and out quickly. More

by icgls90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Weir Canyon Honda responded

It's wondeful to hear about your positive experiences with Marc. Trust and efficiency are key, and it’s great to know we’re hitting the mark. We look forward to seeing you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 25, 2024

When I bought my car, everybody I dealt with was informative and helpful. Also very nice More

by alanyamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Weir Canyon Honda responded

We're thrilled to hear you had such a positive experience with our team. Providing helpful and friendly service is our priority, Congrats! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 25, 2024

Mike was very pleasant, professional and advised me on what I needed for my car. More

by Sonia serrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2024 -

Weir Canyon Honda responded

We will be sure to let Mike know about your kind words! Hope to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 22, 2024

Had to wait too long. Was told 60-90 min. Had to wait more than 2 hours. More

by ANUSHASRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 22, 2024 -

Weir Canyon Honda responded

It's important we are completing services close to the estimated time provided, which is why this is disappointing to read. Should you like to discuss your recent visit any further, please don't hesitate to contact me. I'm here to help. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

August 22, 2024

Josh and his staff are very helpful. My current Honda Civic is the third car we bought from weir canyon Honda dealer More

by mkung
Recommend Dealer
Yes
Employees Worked With
Issa Abdelahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamer Alrifaee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Weir Canyon Honda responded

It pleases us to see that Josh and our team always take such good care of you! We look forward to serving you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 22, 2024

They didn’t recommend tire rotation to me just put in the order and bill it even I have free tire rotation because I changed tire at there. However they didn’t check it my history. More

by Jee Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michel?
Aug 22, 2024 -

Weir Canyon Honda responded

Jee, Thank you for bringing this to our attention. I'd like to learn more about this concern and help in any way I can. Please contact me when you have a moment. I look forward to hearing from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

August 21, 2024

Friendly staff, Very expensive price. Need more space and seats at the waiting area. Need more amenities at the waiting area. More

by FALLENIURIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos
Aug 22, 2024 -

Weir Canyon Honda responded

We appreciate both your business and your feedback. We will definitely be sure to take this into account, as we always want our guests to feel comfortable here. We hope that your Honda is treating you well and we look forward to seeing you here at your next visit. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

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