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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,351 Reviews

1,351 Reviews of Weir Canyon Honda - Service Center

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December 09, 2024

The vehicle inspection report recommended additional services but erroneously overstated the estimate for the additional work by several hundred dollars. More

by jnakagawa
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Weir Canyon Honda responded

It's important that we provide accurate estimations regarding recommended services. I'd like to learn more about this, so we can address this appropriately and make sure we're more accurate. Please contact me at your convenience. I hope to hear from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 09, 2024

I found the staff to be courteous and helpful. My appt. Was at 10:15 and I had zero wait time. I was told the repair would be 2 hours and it was 2 hours. Everything as promised. Great experience More

by Cableladie2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
madilyne
Dec 09, 2024 -

Weir Canyon Honda responded

It's a pleasure to see that you had a quick service visit here with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 09, 2024

Very helpful & considerate staff! They were extremely welcoming as well and very attentive with all their customers. More

by 1996.jrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Weir Canyon Honda responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to seeing you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 09, 2024

Madelyn was awesome in answering all of my questions! Even when I called back 3 times for follow up questions! Everyone was super helpful! More

by Izmaaviles.danielcortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Martinez
Dec 09, 2024 -

Weir Canyon Honda responded

We're glad to have Madelyn on our team and are happy to hear that she provided you with the experience you deserve. We can't wait to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Mark Wiseman and Mark Juban are wonderful to deal with every time. They are professional while still also being personable. More

by JUSTASKMOM27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Juban
Dec 09, 2024 -

Weir Canyon Honda responded

Customer satisfaction is our main goal, and it's great to hear of your experience! Please let us know if we can do anything else for you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Brought my car in at 10am reservation for a recall. Didn’t get my car back for 8hrs (6PM) when I was told it will only take 3-4 hrs.. never got a courtesy call. I had to call in a couple times for an More

by Light3064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Martinez service dept
Dec 09, 2024 -

Weir Canyon Honda responded

We're disappointed this service took longer than expected. If there are delays we must do a much better job of communicating this to our guests. We will be using this as a learning opportunity to provide better service and communication. We appreciate you bringing this to our attention and we look forward to completing services in a more timely manner at your next visit. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 08, 2024

I was greeted right away and the tire specialist did a tire check and then Mark my service adviser came out to take care of me. Both very friendly and professional. More

by nancycoletto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Dec 09, 2024 -

Weir Canyon Honda responded

Our team is dedicated to providing friendly and professional service, and we appreciate you recognizing their efforts. We look forward to seeing you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Jesus was fantastic. Professional, courteous and efficient. My 3 stars are for the people who did the oil change. There were several spots with spilled oil on my engin More

by Ghreish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Dec 09, 2024 -

Weir Canyon Honda responded

Thank you for bringing this to our attention. This is definitely something we will be addressing with our team. We look forward to getting back to providing you with the 5-star service you deserve at your next visit and we hope you have a Happy Holidays. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 08, 2024

Weir canyon Honda dealership is always clean, has the best coffee, and the most welcoming staff More

by TANITAMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Keroles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Samarraie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Pigott
Dec 09, 2024 -

Weir Canyon Honda responded

We're happy to hear you love our clean environment and welcoming team. Your feedback motivates us to keep delivering the best experience possible! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 06, 2024

Professional friendly helpfulness take extra steps to help you and very courteous excellent customer service and support contacting uber to take you to your destination and when the is ready they’ll con More

by hmvettes016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Weir Canyon Honda responded

Our team is dedicated to providing excellent service and support, and it's great to know that our efforts made a difference for you. Feel free to call or stop by if there is anything else we can do for you. Thank you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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