Weir Canyon Honda - Service Center

Mike in the service department went above and beyond and helping us with a 2023 Honda Accord helping us with a 2023 Honda Accord More

Great service. Great to work with Mike, he was very straightforward. Technician did a great job. All done quickly. Great to work with Mike, he was very straightforward. Technician did a great job. All done quickly. More

It took too long to get the service done. The service staff said it will take 2-3 hours but it took about 5 hours. The service staff said it will take 2-3 hours but it took about 5 hours. More

Madeleine is great with customer service. Really nice and answered all my questions. Thank you Really nice and answered all my questions. Thank you More

Miscommunication over price too long to service and incomplete repair .had to return to dealer to complete repair incomplete repair .had to return to dealer to complete repair More

Quick service for what I needed to have done. Worked with me to find all I needed. Worked with me to find all I needed. More

Prompt reception. Staff were courteous and helpful. Finished repairs before the promised time, If I need to nick pick one thing, that is your phone automatic answerin Staff were courteous and helpful. Finished repairs before the promised time, If I need to nick pick one thing, that is your phone automatic answering system wasn’t helpful at all. More

Michael Stevenson was awesome. He always gets me in and out quickly. He always greets me with a smile, and is always friendly. Michael is definitely an asset to Weir Honda . He always gets me in and out quickly. He always greets me with a smile, and is always friendly. Michael is definitely an asset to Weir Honda . More

Excellent customer service and super fast service! Any questions or concerns was handled professionally and i left with ease of mind. Any questions or concerns was handled professionally and i left with ease of mind. More

I called last week to make an appointment to get a recall fixed as well as an oil change, I confirmed with the service advisor on Thursday that the part for the recall was available, she said they had one pa fixed as well as an oil change, I confirmed with the service advisor on Thursday that the part for the recall was available, she said they had one part left and that she would hold it for me until my Saturday appointment. I dropped my car off on Saturday and the service Advisor called me 30 minutes after I left to tell me that they actually did not have the part anymore to fix my recall, and explained someone must have “stole the part to complete someone else’s recall.” I was extremely disappointed in the lack of diligence and organization, and I was not offered any sort of resolution other than that I would be “first on the list when parts became available.” This is extremely unacceptable as a new car owner and my first visit to the dealership for service. More