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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,440 Reviews

1,440 Reviews of Weir Canyon Honda - Service Center

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August 30, 2023

Car belts were making a shrill squeaking sound. They couldn’t replicate it at first. They asked for more info until they figured it out. - now fixed. More

by Cathy Lussier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Brian Tritz
Report | Print
Aug 31, 2023 -

Weir Canyon Honda responded

Thank you for sharing your stellar rating, Cathy! We're thrilled our team was able to identify the problem and get your Honda back on the road. Don't hesitate to reach out if there's any further concerns! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 30, 2023

Labor way too high for what needs to be done. Tim was cordial in serving me, but seem to take a fair amount of time in serving people. I’m so glad Mark Juban is back!!! More

by CHERI.EVANS
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
Aug 31, 2023 -

Weir Canyon Honda responded

Cheri, We see your experience has just been mediocre. Should you like to discuss any issues that you have faced here in our service department, please don't hesitate to contact me directly. I am always happy to help. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

August 29, 2023

Great service kept me updated on the regular. Always great experience at Weir Canyon Honda More

by RA12sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Aug 31, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the family! We strive to provide excellent service & we're proud of our team for always taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 28, 2023

We are always satisfied with the service when we bring in our 2008 Honda Pilot. More

by N_LWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez gets 5 stars
Report | Print
Aug 30, 2023 -

Weir Canyon Honda responded

Thank you for choosing us, N_LWARD! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 28, 2023

Had to bring our car in multiple times for the same problem but the mechanic was eventually able to figure out the issue. More

by tmborrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 29, 2023 -

Weir Canyon Honda responded

We appreciate your patience while we tried our best to figure out the issue with your vehicle. We're glad we were finally able to do so and we hope that your vehicle is running like new again. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 26, 2023

The assistance I got was great Joshua was always willing to help with all my questions! Great service! More

by mmbarizani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Report | Print
Aug 29, 2023 -

Weir Canyon Honda responded

It's great to hear Joshua ensured your questions were answered & that you left with a smile on your face. Thank you for choosing us! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 26, 2023

Great service and very good about making sure it’s done with a sense of urgency. More

by David soria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Report | Print
Aug 29, 2023 -

Weir Canyon Honda responded

It's our pleasure to deliver quality & prompt service, David! Thank you for sharing your stellar rating! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 26, 2023

Great people that provide great service, made everything very simple and fast when doing my oil change More

by ERIC_ROBLEDO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but was at the front desk helped with oil change
Report | Print
Aug 29, 2023 -

Weir Canyon Honda responded

Thank you for choosing us, Eric! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 25, 2023

This is the place where we always bring our Hondas for years . Reliable and professional. More

by rizal_setiadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dubon and Marc Wiseman
Report | Print
Aug 29, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the family, Rizal! We're happy to hear our team always ensures 5-star service. We look forward to many more years together! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 25, 2023

Two days no contact from service rep. At end of day 1 I did not know what was going on with my car. Finally told on day 2 it would be ready at 5pm so I came to get it and car was still si More

by LARRY.HOCKENSSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Report | Print
Aug 28, 2023 -

Weir Canyon Honda responded

Larry, We understand your frustration and while we did not charge you for this service due to our shortcomings, it's still disappointing that this transpired. We have addressed this with our team and will be making sure that a lack of service and communication like this is not repeated. Should you like to discuss your experience any further, please don't hesitate to reach out. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

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