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Weir Canyon Honda

Anaheim, CA

4.8
2,285 Reviews
As your Orange County Honda Dealership, we want you to be as comfortable as possible whenever you visit our dealership whether it’s to buy or lease a new Honda, shop for a used or Certified Pre-Owned Honda, have your Honda repaired or maintained in Service, or order Honda parts. We go out of our way to provide you with the best customer service we can, and as our General Manager Mike Russell says in the video above, “we want to treat you like family, and customer service is our number one priority.” We take pride in our inventory of new and used cars, and at any time you can browse our inventory online. Our site is easy to navigate and we provide you with lots of helpful information about new Honda vehicles. We provide you easy access to our New Car Inventory so that you can shop online and see what we have to offer. If the vehicle you’re looking for is not online it could be that it hasn’t been uploaded just yet or that it’s on the way to our dealership, so don’t hesitate to contact us online ; or by phone to see if we have what you want. We also make our Pre-Owned Inventory available online as well as our Certified Pre-Owned Hondas, and the same applies to used as it does to new - we may have it in stock so contact us to check availability.
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8323 E La Palma Ave

Anaheim, CA

92807

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Showing 2,291 reviews

December 10, 2024

Excellent customer service and super fast service! Any questions or concerns was handled professionally and i left with ease of mind. More

by acruz09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua E. Martinez
Dec 11, 2024 -

Weir Canyon Honda responded

We aim to provide quick and professional support to ensure our customers feel confident and satisfied. Thanks for this great review and we hope to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 09, 2024

I called last week to make an appointment to get a recall fixed as well as an oil change, I confirmed with the service advisor on Thursday that the part for the recall was available, she said they had one pa More

by MATTROSE967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madeline
Dec 10, 2024 -

Weir Canyon Honda responded

Matt, We completely understand your disappointment. If this part was no longer available, we should have informed you so your time was not wasted like this. We should have also made sure that the part was reserved for you and not taken like this. We will be addressing this internally with our team and putting processes in place to ensure that something like this does not happen again. Should you like to discuss any of this in further detail, please don't hesitate to contact me. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 09, 2024

The vehicle inspection report recommended additional services but erroneously overstated the estimate for the additional work by several hundred dollars. More

by jnakagawa
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Weir Canyon Honda responded

It's important that we provide accurate estimations regarding recommended services. I'd like to learn more about this, so we can address this appropriately and make sure we're more accurate. Please contact me at your convenience. I hope to hear from you. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 09, 2024

I found the staff to be courteous and helpful. My appt. Was at 10:15 and I had zero wait time. I was told the repair would be 2 hours and it was 2 hours. Everything as promised. Great experience More

by Cableladie2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
madilyne
Dec 09, 2024 -

Weir Canyon Honda responded

It's a pleasure to see that you had a quick service visit here with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 09, 2024

Very helpful & considerate staff! They were extremely welcoming as well and very attentive with all their customers. More

by 1996.jrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Weir Canyon Honda responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to seeing you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 09, 2024

Madelyn was awesome in answering all of my questions! Even when I called back 3 times for follow up questions! Everyone was super helpful! More

by Izmaaviles.danielcortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Martinez
Dec 09, 2024 -

Weir Canyon Honda responded

We're glad to have Madelyn on our team and are happy to hear that she provided you with the experience you deserve. We can't wait to see you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Needs major procedural improvements for processing buyers. I had to wait 4hrs 30 minutes to drive off with my new car not including dealing process. It’s time from giving credit information. Way wa More

by KAMIYAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Angel Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Weir Canyon Honda responded

We appreciate your business, your patience, and your feedback. We're disappointed to see that it took this long to complete the car-buying process. We always want this process to be seamless, which is why I'd like to speak with you further and learn more about what caused this delay. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Mark Wiseman and Mark Juban are wonderful to deal with every time. They are professional while still also being personable. More

by JUSTASKMOM27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Juban
Dec 09, 2024 -

Weir Canyon Honda responded

Customer satisfaction is our main goal, and it's great to hear of your experience! Please let us know if we can do anything else for you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

December 08, 2024

Brought my car in at 10am reservation for a recall. Didn’t get my car back for 8hrs (6PM) when I was told it will only take 3-4 hrs.. never got a courtesy call. I had to call in a couple times for an More

by Light3064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Martinez service dept
Dec 09, 2024 -

Weir Canyon Honda responded

We're disappointed this service took longer than expected. If there are delays we must do a much better job of communicating this to our guests. We will be using this as a learning opportunity to provide better service and communication. We appreciate you bringing this to our attention and we look forward to completing services in a more timely manner at your next visit. Regards, Corey Smith Service Director 714-779-3215 coreysmith@weircanyonhonda.com

December 08, 2024

I was greeted right away and the tire specialist did a tire check and then Mark my service adviser came out to take care of me. Both very friendly and professional. More

by nancycoletto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Dec 09, 2024 -

Weir Canyon Honda responded

Our team is dedicated to providing friendly and professional service, and we appreciate you recognizing their efforts. We look forward to seeing you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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