Weir Canyon Honda

WASTE OF TIME AND WOREST CUSTOMER SERVICES. ONE star is too much! No customer service at all !!!!!!, Terrible service!!! Actually no service at all !!! also, this is the WORST place to buy a car ONE star is too much! No customer service at all !!!!!!, Terrible service!!! Actually no service at all !!! also, this is the WORST place to buy a car. They are lack management, professionalism, and interpersonal communication. Very rude and irresponsible. In addition, personally I will never think to buy any Honda or Acura after this bad experiences. I got a deal on line for my cousin online with Tri Le, Internet Sales Manager to buy a 2017 CRV EX. After discussing all details through emails, we made an appointment to purchase the car. When we arrived there for our appointment time, they told us that the color we requested is not available and they would trade the car with a sister dealer! They added that the process should take about two hours, we did not mind! After about an hour, they said that the car they requested from the other dealer is not ready for pick up until the next day!!! WHAT???? Such a lack of management and communication, we drove all the way from S.F.Valley, it is over 60 miles and it took us over TWO HOURS to get there!!!! We had to skip work to be able to go, we may not skip another day of work just because of lack of communication and management among the entire staff??????? We requested to talk to the manager and get accommodated on the price if we decide to drive another two hours the next day. We met with Michael W. Baker, Sales Manager, worst and rudest manager you may ever encounter!!! He started off by saying that we have come to their dealer because of the best price and interest!!! OF COURSE WE DID that is why we have online shopping dummy, he also stated that they would pay $400 to get the trade done, well that is not our problem!!! He did not even apologize for not having the car ready according to our appointment or contacting us to reschedule. However, that does not mean that when we have an appointment set up already accordingly to the detailed car, when we show up he tells us that “FIRST-COME FIRST-SERVED.” Why no one had contacted us in advance and set up another appointment when the car is physically in the dealer. We just left him talking because he was very rude and disrespectful. In our way out, we met a different manager and he smiled and asked if everything was going well, we said “NO” they offered to help and solve the problem, we still did not like the way we were treated and we are not giving them our business. Eli Mickel, Finance Director came into the picture and tried his best to work out a better deal to accommodate to our wasted time and energy, but without no luck. They offered to deliver the car to the house, but after all this bad experience, I COULD NOT TRUST THEM ANYMORE. I left and I WILL NEVER EVER FOREVER GO BACK AGAIN AND NEVER CONSIDER AS A HONDA FAN. More

Weir Canyon Honda William and staff were great. Had good knowledge about the range of the products. My first car and it was a great experience. Thank you William and staff were great. Had good knowledge about the range of the products. My first car and it was a great experience. Thank you More

First Time Lease Great service and very friendly staff. I would purchase or lease another vehicle from Weir Canyon Honda and recommend friends and family. Overall good Great service and very friendly staff. I would purchase or lease another vehicle from Weir Canyon Honda and recommend friends and family. Overall good experience. More

Purchasing my new CRV was a wonderful peaceful experience. The sales team were very direct and straight forward and held to their commitments while in the negotiation processes. The final deal was exactly as p The sales team were very direct and straight forward and held to their commitments while in the negotiation processes. The final deal was exactly as promised and communicated. Trust is very important aspect when I purchase a vehicle. More

Purchase of a leased car The service is excellent.The approach to customer is more friendly and direct to the point.He gave us practical options that we can choose to satisfy The service is excellent.The approach to customer is more friendly and direct to the point.He gave us practical options that we can choose to satisfy our deal. Highly recommended. More

Smooth, straightforward, very helpful Bryan, Mike, Mike and Mike were great to work with (yes, there are a few Mikes). Happy with our new MDX, our second. Happy experience. Glad to reco Bryan, Mike, Mike and Mike were great to work with (yes, there are a few Mikes). Happy with our new MDX, our second. Happy experience. Glad to recommend Weir for both sales and service. More

Great Service The sales person really spend the time to go answer all the questions we have and take the time to make sure we are satisfy per our visit. The sales person really spend the time to go answer all the questions we have and take the time to make sure we are satisfy per our visit. More

Acura TLX purcahse Great dealership and sales personel that made my purchase quick and easy. I would recommend them anytime in market for luxury car. From arriving to on Great dealership and sales personel that made my purchase quick and easy. I would recommend them anytime in market for luxury car. From arriving to on the road in just over 2 hours. Outstanding job! More

Great experience! Quick and easy. Everyone was friendly and knowledgeable about the vehicles and finance process. Jon and Lorenzo were awesome. I always have a great e Quick and easy. Everyone was friendly and knowledgeable about the vehicles and finance process. Jon and Lorenzo were awesome. I always have a great experience at Weir Canyon Honda! More

buy a new car Professional reps, grateful matching price, easy process, courtesy delivery the car to home,offering free car wash every week, I was hoping to help in Professional reps, grateful matching price, easy process, courtesy delivery the car to home,offering free car wash every week, I was hoping to help in buying my current leased Honda 2014. but price was not convenient Thank you to this great team. More