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Weir Canyon Honda

Anaheim, CA

4.8
2,176 Reviews
As your Orange County Honda Dealership, we want you to be as comfortable as possible whenever you visit our dealership whether it’s to buy or lease a new Honda, shop for a used or Certified Pre-Owned Honda, have your Honda repaired or maintained in Service, or order Honda parts. We go out of our way to provide you with the best customer service we can, and as our General Manager Mike Russell says in the video above, “we want to treat you like family, and customer service is our number one priority.” We take pride in our inventory of new and used cars, and at any time you can browse our inventory online. Our site is easy to navigate and we provide you with lots of helpful information about new Honda vehicles. We provide you easy access to our New Car Inventory so that you can shop online and see what we have to offer. If the vehicle you’re looking for is not online it could be that it hasn’t been uploaded just yet or that it’s on the way to our dealership, so don’t hesitate to contact us online ; or by phone to see if we have what you want. We also make our Pre-Owned Inventory available online as well as our Certified Pre-Owned Hondas, and the same applies to used as it does to new - we may have it in stock so contact us to check availability.
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8323 E La Palma Ave

Anaheim, CA

92807

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Showing 2,176 reviews

May 27, 2023

We have been Honda buyers for the past 10 or so years. We were very impressed with Nick Ramos. He was very informative and thorough. More

by MARLENE.HAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pigott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Weir Canyon Honda responded

Hi Marlene, Nick's a great asset to us here and it's no surprise to see he was very accommodating. We'll be sure to share this with him and we hope you're loving your new Honda thus far. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 27, 2023

Moe was fantastic! Made my car buying process effortless! Everyone needs to buy from him! More

by cvdgiambona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Masreya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pigott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Weir Canyon Honda responded

Moe's an all-star and it's no surprise to see that he went above and beyond to provide you with the best car-buying experience possible. Welcome to the family! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 26, 2023

The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule More

by t.smithjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Piazza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Weir Canyon Honda responded

Terry, We are discouraged to see that you have experienced multiple issues here and we would like the opportunity to speak with you and help address each one. Please contact me at your earliest convenience and I'd be happy to assist you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

Jun 28, 2023 -

t.smithjr responded

The service department AND untruthful statements and promises that were made by the sales team that eventually came to light changed this experience completely. 1. Contacting a service rep to schedule an appointment only to find out a day before it was never scheduled. I should have known this by his nonchalant attitude and him not even bothering to ask or confirm my contact information, I had to ask “do you know my name and contact? He said Yep, Terry Smith? Got you all set.” Again, the appointment was never scheduled in their system. I only found out by calling to confirm myself. This delayed promised repairs another week due to my schedule. 2. Contacting service/parts to confirm part was available only to find out the part they said they were never delivered. 3. Finally arriving for the confirmed service appointment to be told the job would be completed in 45-mins to 1- hour to later be notified it would take 4-5 hours. Called 5 hours later for update since i never received one after the promised time to be told that it would NOW take to end of business. 4. Told I would be sent a link for a complimentary Uber ride back, since it is now finally complete. Never received the link. Paid $25.00 for a day full of run around and missed appointments. Of course the sales side would be great with misinformation pertaining to this service experience. Once you drive off and they have the sale, the customer service side of it just greatly diminished and was non existent. I understand things happen, things take time. It has to be done correctly yes… But this is simply just NOT customer service focused. Had the proper information been provided and communicated this all could have been avoided and scheduled around accordingly. But due to the disregard for my time or even my business is enough for me to recognize I don’t need to return to this location.

May 26, 2023

Awesome, efficient and straightforward. Didn’t waste or time, nor was he pushy or overbearing More

by Dee
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Abdelahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Weir Canyon Honda responded

Dee, we're very happy that you had a prompt and quality car-buying experience and you drove home satisfied. Thanks for this 5-star review and we hope to see you here again soon. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 25, 2023

Had a great experience buying my new crv. All the employees were friendly and our salesperson was very accommodating to our needs. I appreciated not feeling pressured and would definitely ret More

by joeysue3150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Piazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Weir Canyon Honda responded

Congratulations on your new CRV, Joey! It's a team effort here and we're thrilled you enjoyed your visit with us. Welcome to the family! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 25, 2023

ed and his team made the buying experience great. I would definitely recommend purchasing your Honda from them. More

by PAT45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Weir Canyon Honda responded

Thank you for your stars and recommendation, Pat! It's team effort here & it's our pleasure to deliver quality service. Congratulations on your new Honda and welcome to the family! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 24, 2023

Great experience. I was dreading to even go out and look for a car. John made it so easy with no pressure. He explained everything well and answered all our questions More

by CindyA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Mouroulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Weir Canyon Honda responded

It's wonderful to hear our team made what could be a stressful process go as smoothly as possible. Congratulations on your new ride! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 24, 2023

Weir Canyon Honda is the best when it comes to excellent customer service !! Moises Gonzalez { service consultant } was able to help me with my 2018 Honda Civic. The civic's air conditioner wasn't cooling . More

by MDSDVIRGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Weir Canyon Honda responded

Thank you for trusting us with your vehicle! We're so proud of Moises and our team for ensuring you got back on the road as soon as possible. We hope your Honda is running like new! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 23, 2023

Great service all around. Everyone was easy to work with and understood my concerns. They went above and beyond to ensure my happiness. There is a reason why I am a repeat cus More

by Michael H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Samarraie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Weir Canyon Honda responded

Michael, it's a team effort here and we're pleased to hear you enjoyed your experience. Thank you for choosing us again and we can't wait to deliver another 5-star visit! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 22, 2023

Great service, we were in & out with out any problems. Looking forward to my new ride! More

by REBEKAHJPERKINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tri Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Abdelahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Turk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Weir Canyon Honda responded

We're pleased to hear your service visit went seamlessly, Rebekah! We hope to work together again soon. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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