Weir Canyon Acura

Best Dealer Experience We did an online Internet search for a car that we were looking to purchase. Alex Feghhi contacted us as we requested right away. He was not pushy at We did an online Internet search for a car that we were looking to purchase. Alex Feghhi contacted us as we requested right away. He was not pushy at all; he provided us with the information that we needed, and waited for us to call him. The staff at the dealership were all very kind and courteous. Mike the general manager and Jason in financing helped us out and made the purchase easy and fast. Best service ever! More

EXCELLENT SERVICE I would certainly use this Sales Consultant (Alex Bechelian) and Weir Canyon Acura again. I went at 8:45;pm.... I wanted to just take a look- mind yo I would certainly use this Sales Consultant (Alex Bechelian) and Weir Canyon Acura again. I went at 8:45;pm.... I wanted to just take a look- mind you I have been 'just looking' for MONTHS! He found me the exact TLX I wanted. Stayed until very late to complete the transaction, and did it with a GREAT POSITIVE ATTITUDE.. What an amazing experience. I should add that 7 other people had to stay late to wash the car, finance, and whatever else they do behind the scenes. Again, everyone worked in harmony- despite the fact that I am sure they all wanted to go home. THANKS WEIR CANYON ACURA! I LOVE MY CAR. More

Horrible visit to Acura Service & Parts Greeting Dealer Rater, On March 20, 2015 10:45 AM, we went to Weir Acura, Located at 8375- E La Palma Ave, Anaheim, CA 92807, to order a replace Greeting Dealer Rater, On March 20, 2015 10:45 AM, we went to Weir Acura, Located at 8375- E La Palma Ave, Anaheim, CA 92807, to order a replacement molding for my Acura windshield. When we arrived, a service Rep (Omar Demoss ) and another worker came over to the vehicle to look at the car windshield molding, then a few seconds later stated that they Normally “ GLUE DOWN THE MOLDING” at that dealership. They also stated that those parts are no longer available without even checking.I quickly realized they were providing incorrect answers. I corrected their statements by letting them know that I have checked with several other dealers. The parts are available and NOT- discontinued. ALSO ACURA does NOT advise to GLUE-down the front windshield molding. The service advisor then stated “That’s what they do at the dealer”. Then both parts person and advisor walked away and left us alone at my car, to say at least we were surprised at that point. So I walked over to the part counter Pickup section and noticed that the same guy had pulled up the windshield on his computer monitor and was checking on it as per my comments that the parts are available. Then the service advisor (Omar Demoss ) walked into the parts counter area demanded me to leave that area. I pointed out to him I am behind the counter not in the working area, I am in the area where you can order parts, at that point he demanded me to leave the area standing about three feet in my face. I then told him I am waiting on a price for the parts, he then again demanded me to leave the customer service area. The advisor (Omar Demoss ) told me that they have no insurance for me in that area. I pointed out to him this is an order pickup area, moreover there are no signs posted that only employees no customers should be in that area. At this point he started to be aggressive and demanded me to “leave that area”, so I left the area and went back to my car. While walking out he stated let parts look it up, I then replied I did not speak to anyone when I went to the pickup counter I just stood there waiting. I never said a word, because I noted the tech was looking up the windshield molding parts he then stated for me to wait outside so I did, we waited about five minutes, and then the service advisor brought out the quote. Shortly after looking over the quote the advisor (Omar Demoss ) , out of nowhere mentions the cost is being paid by the other company who was there with me at the time.I was so shock so I replied you have nothing to do with who will pay for it that has nothing to do with you or this dealership how is this any concern or affairs to you. I then question, why this is being brought in conversation up by you. He then replied that I should go to another dealer and take my business and leave that dealership. I replied to him where is this coming from, that he was only requested to price the parts for the molding and cost for installing them. He then stated again take my business to another dealer and walked away. Overall this service advisor (Omar Demoss ) was incorrect with proving manufacture recommendations on the windshield molding repair. In addition he was unprofessional, rude and aggressive, with his actions and comments. This Service advisor (Omar Demoss ) showed intimidating bullying actions against me as a customer.This is a serious matter. We came to the dealership for parts and installation for molding on my Acura, windshield then left in shock. I will NOT return to this dealership as per this advisor wishing comment. Lessons learned from Weir Acura, I will get the parts and installation from another Acura dealer. It unfortunate this employee (Omar Demoss), is allowed to bully customers at an Acura dealership by treating them unprofessional, Rude and informative. I am sadden and shock from this visit. Please be advise this letter is a formal complaint, up to day the dealer has never aplogizie to me only stated i will talk to him.. Acura never even offered to assist me for my lost time. or effort in dealing with such a horrible demeaning visit to an Acura dealer . Regards, Derek .G More

Competible Price With Exceptional Service Bruce spent a lot of time during our test drive with my wife and I to ensure we fully understand the vehicle's feature before we decided to lease it. Bruce spent a lot of time during our test drive with my wife and I to ensure we fully understand the vehicle's feature before we decided to lease it. With competible EPrice quote and speedy process; we were in-n-out of dealership within 4 hours with brand new SUV. More

Best auto purchasing experience to date! I chose this dealership based on reviews I read on Acura dealerships in Southern California. I did my research beforehand and knew exactly what I wan I chose this dealership based on reviews I read on Acura dealerships in Southern California. I did my research beforehand and knew exactly what I wanted. I called Michael Baker(sales manager) and told him the best price I was offered on a 2015 TLX with the exact specs that I was looking for and he was able to beat that price. I told him I'd be there that day. I drove nearly 50 miles in traffic, got there much later than my appointment time, and I was still treated with the utmost respect. Mr. Baker turned me over to Matt Myers to complete the sale. I was skeptical. I was worried that I wasted my time by driving out all that way and that they were going to find every way to charge me more than the agreed upon price over the phone. I had nothing to worry about. I purchased my car at the price I was promised. By the time I was done with the paperwork in financing with Lorenzo Alongi, Mr. Myers took the time to thoroughly go over the tech features in my car and help me with setting up my Bluetooth. I never felt rushed the entire time I was there. I left Weir Canyon Acura after 10pm with my new vehicle. This was the easiest and most pleasant car buying experience I have ever had in my life. Go see Michael Baker, Lorenzo Alongi, and Matt Myers...they are truly the best! More

Awesome Experience! My husband and I originally came in together to test drive the Acura MDX, however, I made the final purchase 2 days later on my own, as my husband was My husband and I originally came in together to test drive the Acura MDX, however, I made the final purchase 2 days later on my own, as my husband was out of town. Here are the reasons I would HIGHLY recommend Weir Canyon Acura *Knowledge of product & inventory * Courteous and patient answering all questions * Low "pressure" environment * Clean, modern facility with friendly staff More

Great Experience Second car I have purchased from Weir Canyon Acura. Matt Myers was very professional but personable. At no time did we feel pressure to buy so he co Second car I have purchased from Weir Canyon Acura. Matt Myers was very professional but personable. At no time did we feel pressure to buy so he could make a sale. Michael Baker is a great sales manager. Helped me get the price and rate I wanted. Would recommend them to everyone More

unskilled mechanics, rude, unhelpful people I'm still waiting for a call back from the general manager. If he doesn't reconcile the problems they created and reimburse us for the things they br I'm still waiting for a call back from the general manager. If he doesn't reconcile the problems they created and reimburse us for the things they broke on the car Next step is an attorney! More

Awesome Service and Friendship are not a thing of the Past ! I went in to Weir Canyon Acura with the intentions of investigating my future car. I was greeted with such kindness and a no pressure attitude that I I went in to Weir Canyon Acura with the intentions of investigating my future car. I was greeted with such kindness and a no pressure attitude that I was taken by surprise. I had already done a ton of research and yet the sales personnel were so willing and knowledgeable that asking them detailed questions about the car and features would give them a true test. After my questions were well addressed, onward with the credit application. Coming from someone who used to have perfect credit, this part worried me the most considering I had Bad Credit resulting from a Bankruptcy, Divorce and a foreclosure,. The Sales manager, Michael Baker and his sales team assured me that they would do everything they could to help me get into my next car and hopefully begin restoring my credit. Well they did exactly that. They were very Honest, forth-coming and re-assuring. I was very nervous and they re-assured me that they would do their best to help me. Long Story short, I not only got a Good deal.... I got an ABSOLUTELY AWESOME deal. They were able to find me financing that was fair and affordable. I was quite apprehensive that this may be a long time coming. I definitely didn't think the deal I was offered was possible. Because of their dedication and diligence Weir Canyon Acura has earned my business and my family's business for life. I will Gladly refer the Sales team at Weir Canyon Acura to everyone I know that is considering a future car purchase and wants to be treated well and not just like a number. They were professional, sincere, empathetic and followed through with what they offered. These traits are few and far between found, especially in today's fast paced dog eat dog world. Way to go Michael Baker and your Team. Proud and Sincerely, Michael Leone Chino Hills, Ca. More

SATISFIED im so happy to purchase the car from this dealership and they actually helped me a lot for the price. if i have anybody looking for acura, definitely, im so happy to purchase the car from this dealership and they actually helped me a lot for the price. if i have anybody looking for acura, definitely, i'll introduce this place. More