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Weir Canyon Acura
Anaheim, CA
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 641 reviews
June 18, 2016
Awesome car buying experience I inquired on Edmunds for a 2016 MDX. Next thing you know I was getting calls and emails from 5 different dealerships. Alex "Ali" Feghhi was the most I inquired on Edmunds for a 2016 MDX. Next thing you know I was getting calls and emails from 5 different dealerships. Alex "Ali" Feghhi was the most consistent and honest one. Always answered my questions promptly and with respect. We coordinated most of the transaction online and I just showed up on the weekend to sign and drive with my new MDX. Quick and easy. Alex definitely knows what he's doing. More
by Dan V
Employees Worked With
Alex Feghhi
June 15, 2016
Edwin is more than a service advisor, he's a friend. Edwin has been helping my family keep our Honda's and Acura's on the road for the past 15+ years. I first met Edwin when I was 15 years old going to t Edwin has been helping my family keep our Honda's and Acura's on the road for the past 15+ years. I first met Edwin when I was 15 years old going to the dealership with my dad. My dad loves this man and it didn't take long to understood why my dad has always raved about Edwin. It's because he's truly a friend, and he won't sell me a service I don't need. He goes the extra mile to make sure what's being done to my vehicle is actually going to fix whatever problem i'm having at the time. It all comes down to trust and my family knows that we can trust Edwin and that's what has kept us coming back to Honda's/Acura's and more specifically Weir Canyon Honda/Acura time and time again. My family knows the owners of 2 other Honda dealerships in Southern California on a first name basis and yet we go to Weir Canyon Honda for Edwin the 1st time, everytime and we don't even know the owner's at Weir Canyon. I don't feel like I have to suit up and put my game face on when going to Weir Canyon Acura and play hard to get with them because I know what Edwin is saying is honest and he's not over-selling me or just doing band-aid fixes. The world needs more Edwin's in it! More
by AngelsBaseballFan87
Employees Worked With
Edwin Hawelu
June 09, 2016
Excellent Sales Person We went to Weir Canyon Acura fro MDX w/ tech purchase. This dealership offered $1,000 less than the next best offer we got so we drove a little furth We went to Weir Canyon Acura fro MDX w/ tech purchase. This dealership offered $1,000 less than the next best offer we got so we drove a little further. Mr. Hooman K. gave us a good deal and did not try to add on extras that we did not want. Also he stayed very late to show us and explain how to operate all the gadgets in the car and set up all the technical things like blue tooth etc. It was the best car buying experience so far and I will definitely go back to this dealership and the sales person to purchase another Acura or Honda. More
by David Noh
Employees Worked With
Hooman Keyvan
June 08, 2016
Customer Service I was impressed how Michael went out of his way to answer my questions and make me feel comfortable in my decision to move forward with purchasing my I was impressed how Michael went out of his way to answer my questions and make me feel comfortable in my decision to move forward with purchasing my first Acura. He made me a loyal customer! Thank you!! More
by Lisa
Employees Worked With
Michael Baker
March 22, 2016
Broken promise I bought my 2015 MDX here and was promised free car wash for as long as I own the car, for almost 2 years I only twice brought in for car wash and tod I bought my 2015 MDX here and was promised free car wash for as long as I own the car, for almost 2 years I only twice brought in for car wash and today they refuse to wash my car saying that I need to have my car serviced there to have the free car wash. I talk to the salesman that sold me the car he said is a $10 wash a big deal and I said no but breaking a promise is big deal to me. He first lied to me that he did mentioned that I need to have my car serviced there to have the free car wash and later admitted that they just changed their policy, I wished he didn't have the altitude and lie on this little thing so I still have good impression on him. Anyway, I promised not to mentioned his named as he said he needs to put food on the table for his family, and he encourage me to review the dealer so they can learn to keep their promise and earn their customer loyalty. Again, it's not a big deal with the free car wash but if they can't keep their small promise I don't trust them to keep other important promises. I'm not coming back to this dealer even for warranty services and not recommend my friends and relative to them anymore. More
by tombobcat
Employees Worked With
Alex Feghhi
March 08, 2016
Great Experience After speaking briefly with Mike over the phone, we arrived to the dealership to find Mike had a couple cars ready for us to look at and test drive. After speaking briefly with Mike over the phone, we arrived to the dealership to find Mike had a couple cars ready for us to look at and test drive. He was very knowledgeable and shared with out being pushy. Michael and Lorenzo were able to work with us to an agreeable price. Our experience was like no other car buying experience we've ever had, it was easy and painless. We highly recommend this dealership! More
by CYSK3
Employees Worked With
Mike Alkadry, Michael Baker, Lorenzo Alongi
February 05, 2016
FORMAL APOLOGY After my rant on 1/30/16 I must APOLOGIZE to Weir Canyon Acura and salesman Issa Ahad On 2/1/16 salesman Issa called me and apologized for the misunde After my rant on 1/30/16 I must APOLOGIZE to Weir Canyon Acura and salesman Issa Ahad On 2/1/16 salesman Issa called me and apologized for the misunderstanding of the price of the LS460 . I went back that evening and thanks to manager Mike and Issa I drove the car home that night .Thanks once again . And please accept my humble apology. More
by orangepeel
Employees Worked With
Issa Ahad , Michael Baker
December 20, 2015
Unautharized Fees/ Unprofessional Customer Service In the last 12 years I have purchased/leased 5 vehicles at Weir Canyon Acura and have always serviced all vechicles there. I've never had a problem wi In the last 12 years I have purchased/leased 5 vehicles at Weir Canyon Acura and have always serviced all vechicles there. I've never had a problem with them. They have an excellent Sales and finance team and have always been great to work with. The service department has my cell number as a way to contact me if there are any updates or other repairs needed for my vechicle once I drop off for service. On November 23, 2015 I dropped my Acura TL with Mr. Omar Demoss for an oil change. I stated to him that I would be out of town for a few days. After dropping off, I left directly to the airport. Due to work related issues, I was traveling back and forth to Chicago and Northern California. I spoke to Mr. Demoss up to 3 times when he called my cell phone to tell me that the vechicle was completed and ready for pick up. I told him that I was still out of town. He never once said that there would be a $20 a day service charge up until the vechicle is picked up. That was never mentioned. My home is approximately 11.2 miles away from the dealership. Had he told me that there would be a fee, I would have contacted AAA to tow my car home or make other arrangements. I was under the impression that there wouldn't be a problem. My office is on Savi Ranch less than 3 miles away. I would have authorized an employee to come pick up the vehicle for me. On Dec 16, I was finally back home and was able to pick up the vehicle with my business partner. The cashier gave me the bill for 472.61. I told her it was incorrect , that it was an oil change ...it should have been $89.95. That was when I was informed about the $20 a day storage fee. To make it to clear, the cashier was professional the entire time. She contacted Omar Demoss. 1. He came out and without saying hello or how can I help you ... He was immediately defensive, arrogant and confrontational. His words were "What do you expect us to do, store for free?" I would have liked him to tell me during the calls that there would be a fee. He said that it was in the contract which is in fine print. 2. I asked to speak to the service director. After 20minutes of waiting, I then asked to speak to the manager and I met with Paul Swim in his office. Paul Swim claimed on behalf of Omar that "he must have called you and told you about the fee." I told him he never mentioned the fee at all. He said he was willing to split the storage fees with me in which I declined. 3. I went back to the cashier and told her that I would pay the entire fee because I wanted my vehicle to be released. I wrote on the receipt that I do not approve of the charges. 4. Omar Demoss stood next to the cashier and kept telling her that it's not valid for me to write on the receipt. He would not give me my car. I asked for a photocopy of the receipt...he said no. The cashier said that they don't have a copy machine. When he made the comment about releasing my car he stated "Why should I , you have to pay for storage. I finally asked him to stop talking to me and that I was only speaking to the Cashier. Again, the Cashier which I do apologize for not getting her name , remained professional at all times. I'm very disappointed by the treatment from this dealership. More
by Marsa2011
Employees Worked With
Paul Swim, Omar Demoss
July 24, 2015
Service Is Awesome! My 2006 TSX has over 152,000 miles and my steering went out - my favorite Service Administrator, Omar Demoss, once again did all he could to keep my c My 2006 TSX has over 152,000 miles and my steering went out - my favorite Service Administrator, Omar Demoss, once again did all he could to keep my costs down (although he also sold me four new tires!) but also was very helpful during the whole process. He knows I want to squeeze 200,000 miles out of this car - before my next Acura! GREAT Service department! More
by dugbeez
Employees Worked With
Omar Demoss
June 21, 2015
Great Experience!! This dealership was able to price match. Alex and Eli were great and made the buying process easy and painless. I highly recommend this dealership! This dealership was able to price match. Alex and Eli were great and made the buying process easy and painless. I highly recommend this dealership! More
by Den26
Employees Worked With
Eli Mickel, Alex Feghhi, Alex Bechelian
