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Weber Ford Granite City

Granite City, IL

5.0
1,234 Reviews
Weber Ford in Granite City, IL offers the complete lineup of new Ford cars, trucks, vans, and SUVs for sale, including the Bronco, Bronco Sport, Mustang, EcoSport, Escape, Edge, Explorer, Expedition, F-150, Super Duty, Transit and Transit Connect. Visit our Ford dealer near St. Louis and test drive a new Ford today.
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3465 Progress Parkway

Granite City, IL

62040

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Showing 1,234 reviews

September 13, 2021

Tim was super helpful and responsive, He answered all my questions and made the deal a breeze. More

by J Hahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Weber Ford Granite City responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 13, 2021

We recently contacted Weber Ford about purchasing a 2021 Ford Bronco as we could not work with our hometown dealer. We worked everything out over the phone. on Thursday, Sept. 9 , we drove 135 miles to get More

by SRSSKS2405
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Weber Ford Granite City responded

Thank you for the wonderful review and for traveling to Weber Ford from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 13, 2021

Perry Yates was amazing! Give him a chance to change your opinion of the car buying experience and you won’t be disappointed. Thanks again Perry More

by brianpiper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Yates
Sep 16, 2021 -

Weber Ford Granite City responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 13, 2021

Wonderful experience very friendly and worked with us and our budget. Will definitely recommend to my family and friends! Thank you More

by tcarrell3373
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Dalton, Perry Yates, das das
Sep 16, 2021 -

Weber Ford Granite City responded

We cannot thank you enough for your wonderful review of Weber Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 09, 2021

Out of all the dealership we went to, this was the first dealership we went to where someone was willing to help us and talk to us about our options. We would definitely recommend this dealership and Chris. More

by Jessicalynnphillips1389
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Weber Ford Granite City responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 02, 2021

Great service and follow up. Tom and Chad are excellent. Only complaint is that we weren't asked if we wanted to transfer plates or get new.... More

by maryabb64
Recommend Dealer
Yes
Employees Worked With
Chad Plenske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Moll
Sep 07, 2021 -

Weber Ford Granite City responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 01, 2021

My experience shopping for a new Ford SUV was fun and definitely stress free. I plan to refer all of my friends and family to Weber Ford, and to ask for Alex. More

by KRisley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Guthrie
Sep 01, 2021 -

Weber Ford Granite City responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

September 01, 2021

My old vehicle had 305,000 miles on it and I was needing a replacement large SUV. I had been intrigued by the Ford Expedition MAX cargo hold area being similarly sized to my Suburban. I noticed one on the More

by Gregg D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Plenske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Weber Ford Granite City responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

August 31, 2021

VERY dissatisfied with the integrity of this dealership. True bait and switch scenario. When we tried to make it right with the dealership, Mr Weber would not return calls and follow through. Apparently the More

by DISSATISFIED CUSTOMER
Recommend Dealer
No
Employees Worked With
John Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Weber Ford Granite City responded

Our team has acknowledged this review.

August 31, 2021

Fast and Easy buying experience. I Will tell my family and friends about Alex he was very professional. I never felt pressured into buying just helped point me in the right direction and found me what I f More

by Danielhope314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Weber Ford Granite City responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for being part of the Weber Ford family! Sincerely, The Weber Ford Team

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