Weber Ford Granite City

Started next door at Weber Chevrolet and felt the sales associate was reading from a script and very pushy trying to get a car sold. Went to the ford dealer to check out an explorer and Chris had the keys associate was reading from a script and very pushy trying to get a car sold. Went to the ford dealer to check out an explorer and Chris had the keys ready for us. Spent a few minutes discussing the odds and ends of the vehicle and told us to have fun driving it. It was obvious he has had plenty of experience with customers and made the process very simple. Never felt pressured to buy and definatly felt a little more personal. Would recommend and go back to do more business. More

I paid $413 for a rear diff service. I went in for rear diff issues(howling) I got my truck and invoice back and seen they removed the fluid inspected then re filled it. I drive around I went in for rear diff issues(howling) I got my truck and invoice back and seen they removed the fluid inspected then re filled it. I drive around the block and notice the sound is worse. They did not correct. The invoice said it was “caused by” rear diff with water in it. “Everything appears to be in good shape” though. The tech came out and spoke with me and said it was actually caused by tires. That wasn’t mentioned in the invoice. It says “tires checked and ok”. Then he says it may actually be because of my breaks, those were also checked and okayed. All of these possibilities, but the invoice said it was “caused by” rear diff. They have no other explanation than I “submerged” my vehicle in water. When I haven’t. I have premium coverage and Ford ESP and the original ford dealership I bought my truck from both said to leave negative reviews on this place until they refund me my money or correct this issue for free now. I called back Friday to speak with a manager and was told I’d get a call back shortly. I called back after “shortly” and found out the manager left for the day. I’m supposed to receive a call today, but it’s noon and I doubt they remember me lol . I don’t write reviews, but I’m stuck with a howling rear diff and an empty bank account i could have saved at valvoline. Valvoline will do your diff for 80 bucks btw. As a customer they really put it to me lol do not recommend coming here or buying premium coverage from ford bc they will find a way out of paying for anything on your vehicle. More

Thank you very much for such a great and wonderful experience for purchasing my truck, I would highly recommend Josh Carver & will definitely go back to Weber Ford for any vehicle needs experience for purchasing my truck, I would highly recommend Josh Carver & will definitely go back to Weber Ford for any vehicle needs More

Our experience with Alex was amazing. We first saw the car online since we are located out of state. We had enough confidence in Weber to get on a plane and fly to St. Louis to purchase t We first saw the car online since we are located out of state. We had enough confidence in Weber to get on a plane and fly to St. Louis to purchase the car. We were picked up at our hotel with one of their courtesy drivers and taken directly to the dealership. When we arrived we were treated professionally and everyone knew our name. We test drove the car and bought it that day. Both Alex and Tim, the online crew, were amazing to work with and answered any questions we had about the vehicle as well as showing us all of the capabilities it had. We would highly recommend buying a vehicle from Weber. It was the best car buying experience we have ever had. More

We have NEVER enjoyed a car buying experience like we enjoyed buy our car from the tram at Weber! Tim and Alex were top notch, answer all our questions surround the auto and providing us with information enjoyed buy our car from the tram at Weber! Tim and Alex were top notch, answer all our questions surround the auto and providing us with information about the St. Louis area and it's attractions We felt very comfortable and well taken care of through the entire experience. Truely an experience we will remember for a long time. Bravo to all, you made dreams become reality More

Not only was chad, our salesperson nice, but so was every other person at the shop! They weren’t pushy and were very accommodating and helpful! Highly recommend! other person at the shop! They weren’t pushy and were very accommodating and helpful! Highly recommend! More

Was able to get a car same day friendly staff and will work with your credit situation work with your credit situation More

Loved doing business here. Chris had the truck ready when we arrived and made the purchase very easy. Chris had the truck ready when we arrived and made the purchase very easy. More

Perry was wonderful to work with. We told him what we were looking for, with his excellent knowledge and experience he found the perfect car for us. Incredibly grateful Perry and the We told him what we were looking for, with his excellent knowledge and experience he found the perfect car for us. Incredibly grateful Perry and the staff at Weber Ford. We had been to many dealerships that week and our experience at Weber was by far the most inviting, easy to work with in the metro-east. We will be back next time. More