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Weber Chevrolet Creve Coeur - Service Center
Creve Coeur, MO
12 Reviews
12 Reviews of Weber Chevrolet Creve Coeur - Service Center
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January 21, 2025
Service Department SUCKS. (I would give ZERO stars, if possible.) DO NOT buy an EV from Chevy, and do not expect friendly treatment from the service department at this loc (I would give ZERO stars, if possible.) DO NOT buy an EV from Chevy, and do not expect friendly treatment from the service department at this location. DECEMBER 5th, my service vehicle light lit up, and the software limited the charging capacity. Earliest possible appointment was JANUARY 21 (tomorrow). When I asked to clarify that I had heard correctly (it was DECEMBER 5TH!), the lady got snippy and rude about how busy everyone is. Called around, no other service available any earlier. I understand... holidays, limited techs for EV, warranty work doesn't pay..... I bought the car at Weber, it's closest, so I called back and set up the appointment. There was no other option than to wait. Annoying, but I dealt with it. - - 6 weeks - - of not having a car. (BOLT has recall issues having to do the the battery, charging, and FIRE. Not going to risk that!) Dropped the car off today (Jan 20) and was told that the long wait was MY fault for not bringing the car to the dealership for tire rotations (they "might" have caught the issue?)..... told that it "probably would've been fine to drive" (hmmm.... any Chevy lawyers want to weigh in on that liability?), told that there was never an issue with the batteries and fires (again, Chevy lawyers? What do you say in response to that LIE?), told that 'hybrids' (the Bolt is not hybrid) are "new technology" the techs are "learning about them as you [customers] drive them" (the Bolt has been available in the US since 2016).... The final kicker: "give me a normal car with a carburetor, and I know what to do." My Dude, your dealership sold me this car. You - as a service manager - REALLY should know what to do to fix it. All you had to do was be nice; instead, you insulted me, belittled the car your company sells, and openly admitted your lack of knowledge. More
by haollu
Employees Worked With
James (Service)
December 29, 2023
Joshua Cody and the Weber Family treated me with the up most respect, they valued my time and gave me the best feedback. Thank You very much and we will be back. most respect, they valued my time and gave me the best feedback. Thank You very much and we will be back. More
by Damien Terrell
Employees Worked With
August 22, 2022
I bought a 2019 vw jetta r line and the battery went bad within 6 weeks. They were awesome with helping fix the problem.excellent service within 6 weeks. They were awesome with helping fix the problem.excellent service More
by twillwin20
Employees Worked With
August 19, 2022
Been coming to Weber for over 10 yrs now. Service advisors are always good to me and they do good work. Cashier isn’t the friendliest and hard to understand her with that new divider they hav Service advisors are always good to me and they do good work. Cashier isn’t the friendliest and hard to understand her with that new divider they have up. Mike Gigers a good guy. Always takes care of me More
by bigalsspot82
Employees Worked With
Mike Giger
July 12, 2022
I’ve had my car in three times for the same a/c issue. This organization does not put a priority on fixing issues. The soonest they can see me is in three weeks. They say everyone wants to get to the fron This organization does not put a priority on fixing issues. The soonest they can see me is in three weeks. They say everyone wants to get to the front of the line. I was at the front of the line and you did not fix the issue. Yes I think I should be put back to the front of the line. More
by Krkruger2
Employees Worked With
Mr Farmer
July 05, 2022
I came in to pick up some parts, and when I went to the service cashier to pay, the cashier was sitting on her phone texting. There were a couple of other people behind me waiting as well. I waited a fe service cashier to pay, the cashier was sitting on her phone texting. There were a couple of other people behind me waiting as well. I waited a few moments before she finally acknowledged me. It was incredibly hard to understand her because of the plexiglass partition they have attached to the window. Her demeanor was rude and unfriendly. More
by stlcards1974
Employees Worked With
Blonde cashier
April 01, 2022
It is rare that you come across a dealership that maintains the highest quality of service year after year. Our salesperson, Alex, our financial guy, Tony (just to name a few) and everyone there trea maintains the highest quality of service year after year. Our salesperson, Alex, our financial guy, Tony (just to name a few) and everyone there treated us like royalty. Courteous, accommodating, friendly and attentive. There are not enough words to accurately describe the experience. We traded in a car we had purchased 4 years ago and got a outstanding deal on a newer car; they showed a personal interest in helping us. Weber Chevrolet has a top-notch service department. The entire staff from start to finish treat your vehicle like it belongs to a family member. You feel confident you can trust their integrity and workmanship. Their many years in the business speaks volumes about the loyalty they have established. I highly recommend Weber Chevrolet Creve Couer for your next purchase. We thank them! More
by Winnie Pooh
Employees Worked With
Other Employees :
Anthony Brinker & Mike (service dept), Bob Olander
March 09, 2022
The best service I’ve ever received from a dealership. Alex Dooley set everything up and it was all taken Care of. Excellent service. Alex Dooley set everything up and it was all taken Care of. Excellent service. More
by gblackwell50
June 30, 2021
Joe Rice is a phenomenal car salesman! He's very attentive and understanding. He's the first person I go to as well as my family for all of our automotive needs. Keep up the Good work Joe!!! attentive and understanding. He's the first person I go to as well as my family for all of our automotive needs. Keep up the Good work Joe!!! More
by Shunnie B
Employees Worked With
September 27, 2019
Trip to dealer for service I went in for service and while my vehicle was old the service department had taken good care of it. They directed me to a sales person (Steve LaFranc I went in for service and while my vehicle was old the service department had taken good care of it. They directed me to a sales person (Steve LaFrance) who sold me a new chevy high country. Steve went the extra mile and I have a new truck now instead of new tires. More
by Margie
Employees Worked With
Other Employees :
Mike Mansfield was in service and was excellent.
