Weber Chevrolet Creve Coeur

Awesome Experience! Thank you Mark Herwitz! I have never had a more enjoyable experience buying a new car. I went to a couple other dealers prior to Weber Chevrolet and after spending several ho I have never had a more enjoyable experience buying a new car. I went to a couple other dealers prior to Weber Chevrolet and after spending several hours bickering back and forth I decided to give Weber a shot at the purchase of a new Chevy Cruze. Upon arrival at their parking lot I was greeted by several smiling faces including Mark Herwitz. Mark was extremely knowledgeable about the vehicle and answered all questions and concerns. It was late in the day and he didn’t seem to mind or rush us at all. We made an offer on the vehicle and Mark submitted the offer to Manager, Steven Weiss. After a short period of time Mark returned with the news that we had just “purchased a vehicle”. No bickering, no haggling! Steve worked magic on the financing! (Thanks Steve) And… a special thanks to the girls Arlene and Anita for setting up and explaining all the bells and whistles on the dash, not only once but 2-3 times. We’ll definitely be back on our next purchase! More

Bad tire they refused to remedy. Dangerous yet they sold it These people sell a car with a tire mounted inside out. The words " this side in" mean nothing to their mechanics or maybe they can't read. Tires These people sell a car with a tire mounted inside out. The words " this side in" mean nothing to their mechanics or maybe they can't read. Tires have treads that are designed to exert pressure against each other when they are mounted properly. Look it up. Their " expert" union mechanics inspected the car yet missed this point on a front tire. They then refused to correct the tire even when the car was in their shop for four hours. It would have taken a mechanic 10 minutes to mount the tire correctly but they refused to do so and instead sold a car with a potentially hazard situation to a customer. I can not recommend these people to any used car buyer. Find a company with scruples which doesn't include Weber Chevrolet .bAd tire More

2015 Malibu The best car buying experience I have ever had. Debbie Kidwell is awesome the service and professionalism A+. If your looking you owe it to yourself t The best car buying experience I have ever had. Debbie Kidwell is awesome the service and professionalism A+. If your looking you owe it to yourself to go to Weber Chevrolet. More

3 rd car bought from them This is the 3 rd car we have bought from them and all three times we have received outstanding service from start to finish!!! Two thumbs up This is the 3 rd car we have bought from them and all three times we have received outstanding service from start to finish!!! Two thumbs up More

Excellent Customer Service I appreciate the service and professionalism both my wife and I received when purchasing vehicles from Weber Chevrolet...Debbie is a fun person to int I appreciate the service and professionalism both my wife and I received when purchasing vehicles from Weber Chevrolet...Debbie is a fun person to interact with and I look forward to referring her many more people to assist More

2012 Cadillac SRX Sean was great made everything fast and easy!! We were able to get our new Cadillac same day as planned!! A+ customer service will recommend to everyo Sean was great made everything fast and easy!! We were able to get our new Cadillac same day as planned!! A+ customer service will recommend to everyone! More

Don't waste your time with Weber Drove 120 miles to look at two cars at two dealerships. I knew what I wanted to give for the car. Weber took well over 2 hours to get a basic price Drove 120 miles to look at two cars at two dealerships. I knew what I wanted to give for the car. Weber took well over 2 hours to get a basic price. I did not purchase a car from Weber because we couldn't get together on price. The problem is that they knew I was going to another dealer to look at another car. Part of their negotiation process was to run out the clock on my ability to go to the other dealer before closing. I asked them to drive my car for trade in value when I test drove the vehicle and they wouldn't. It was like going back in time to what most dealers have gotten away from GAMES. Weber also asked for a credit car to make sure my offer was sincere. I should have left then. I was told they require that from all customers. Don 't walk away from Weber RUN away. Don't let them waste your valuable time. Salesman was nice and the dealer was clean. More

I emailed our sales associate and told them we were traveling over an hour to get the online price on our equinox. For one we didn't get the listed price online, they were very rude when I questioned t traveling over an hour to get the online price on our equinox. For one we didn't get the listed price online, they were very rude when I questioned this and said my trade in wasn't up to par to qualify us for the internet price. That's fine but let me know that before we drive an hour and a half on a Friday evening. Ended up buying a car which I now regret... Had it for 4 months and we just rolled over to 5000 miles. The heater core is already out and being replaced, I'm without a car for 3 days while this is being fixed. Our remotes work as they want and the left rear tire pressure gage workes as it wishes also. Very frustrated and will NEVER do business here again. Be sure not to talk to the manager he's a real jerk. Asking simple questions and he would jump down our throats like we were idiots. More

Jerry and staff are friendly and down to earth. This Jerry and staff are friendly and down to earth. This is our second vehicle from Weber and we could not be any more pleased. Employees treated u Jerry and staff are friendly and down to earth. This is our second vehicle from Weber and we could not be any more pleased. Employees treated us respectfully and are very knowledgeable on their vehicles. Also,price could not be beat along with Chevrolet quality.Chevrolet 3500HD with Duramax is awesome.We will be back!! Thank you Weber, Mike and Carol H. More

I wasted 90 minutes on what should have been an easy deal. I worked with Linda Schrader online before coming into the dealership. She quoted me via email a price based on GMS, with additional discoun deal. I worked with Linda Schrader online before coming into the dealership. She quoted me via email a price based on GMS, with additional discounts. We also discussed a specific number for a trade in, verified by the Black Book app on their site, which she confirmed she would stand by. We had a deal in writing and verbally. She wasn't working the night I could make it in, but assured me John Eichorn was aware of the deal and would take care of me. When I walked in, no one greeted me and when I asked for John, I was told where his office was and that he was "around". After waiting, I asked another employee to page him. I waited quite a bit longer only to have to see that he had returned to his office, not even bothering to seek out who paged him. He then quickly shoved me off on another salesperson. Once the vehicle was identified, we went back to the office to do the paperwork. This is where it all went south. They told me the GMS pricing was higher than Linda's quote. I agreed since she told me she was quoting below GMS. I showed the salesman and John the emails from Linda. They didn't care. John also undercut her trade in quote by 2k. At this point we now had a 4k difference from the original terms and no one cared. They didn't even care to contact Linda because it didn't matter what she told me, they weren't doing the deal. John didn't care that his employee put something in writing and he wouldn't back it up. So much for reputation. Barely an apology from him as I walked out the door having wasted a night. The next day after contacting the general manager, I received an email apology and an offer to honor the original quoted price. Too little, too late. More