Webber Family Motors
Detroit Lakes, MN
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Overall service seemed fine. However, for some unknown reason, service tech sho changed my oil, added an additional 8-10psi per tire above the recommended 35 psi! I had the tir However, for some unknown reason, service tech sho changed my oil, added an additional 8-10psi per tire above the recommended 35 psi! I had the tire pressure set perfectly prior to bringing my truck in for service. I'm not sure why they would have done that, I caught it on my drive home. More
The dealership was very easy to work. I was on a tight timeline to complete the transaction and they expedited the process with superior service. I was on a tight timeline to complete the transaction and they expedited the process with superior service. More
I've always been happy with the sales department and the auto body part of this dealership. The service department,not so much. They couldn't get my Jeep in for about 3 weeks, then when I brought it in, Tra auto body part of this dealership. The service department,not so much. They couldn't get my Jeep in for about 3 weeks, then when I brought it in, Travis talked down to me and seemed actually angry that I was there....even though I had an appointment. He questioned me like I'd committed a crime or something. Then when he called over an hour later, he told me what was wrong and what it would cost to repair and " was I accepting the responsibility of paying for it if my extended warranty didn't cover it"...real angry like. I said yes, fix it. My warranty....or service contract ....whatever covered it, but I would think he could have checked in all that time. He seems like a very negative and angry person and I won't deal with him again. At least there are others at the desk that I'll wait for if I need warranty work, but if he's still there when I decide to get a new vehicle, I'll go to a different dealership. More
Service is always done promptly and they keep you informed of any needs you may have . You are told about costs of service and the time it will take . informed of any needs you may have . You are told about costs of service and the time it will take . More
The car sales rep, Travis, has gone out of his way to make sure we are satisfied with our purchase. He checks in every so often to nake sure we dont have any questions or concerns. The oil change dep make sure we are satisfied with our purchase. He checks in every so often to nake sure we dont have any questions or concerns. The oil change department also treats us with wonderful service. They always check everything and ket us know what our vehocles needs are. This is why we have chosen webber as our go to for all our needs. More
Brought my vehicle in for recall letter was greeted very respectfully by the service advisor then waited in the lounge area, it wasn't long after that the service advisor came out explained what they checke respectfully by the service advisor then waited in the lounge area, it wasn't long after that the service advisor came out explained what they checked on my Jeep then I left happy that I came in for the service. More
