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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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October 19, 2023

Great job with an oil change, tire rotation and four recall items. All done in two hours. Really appreciate the clutch / transmission logic updates. More

by markton103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

October 10, 2023

Great service. Jim was professional and courteous. quick turnaround. New facility looked great. Definitely would recommend to a friend. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are happy to hear that everything went well and look forward to seeing you again soon!

October 04, 2023

Everyone was friendly and service was quick . Your new facility was so awesome. Thank you!! More

by clarkfamily3250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

Oct 04, 2023 -

clarkfamily3250 responded

Thank you!! You guys Rock!!

October 03, 2023

Great service. Wonderful waiting area with amenities. The staff were helpful and courteous throughout my visit. I will definitely use their service center again. More

by kidrec1615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

September 12, 2023

The waiting time was short, I was throughly empressed by waiting area and the staff was friendly and courteous. More

by missann4945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I went to the service area and I forgot the gentleman's name who worked with me
Sep 15, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

September 04, 2023

excellent waiting area. reasonably quick service. i have said enough. a a a a a a More

by 2dthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wojcik
Sep 05, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

September 03, 2023

I will go out of my way to never bring a vehicle here again. To be a stranded motorist and decide to have my car towed to this dealer was the biggest mistake of my whole ordeal. To be told that a techn More

by J.R.WILKERSON
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wojcik
Sep 05, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share this with us, we are sorry to hear this. We would like to have a Manager reach out to you, please send your contact information to dana.douglas@webbcars.com.

August 31, 2023

A nice clean Dealership with excellent service. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. More

by BEWLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik
Sep 01, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

August 24, 2023

This dealership is awesome. Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen More

by stevendellis1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

August 18, 2023

Jim Devault is the best in the business. Service staff always takes good care of me. Love the new building! More

by strempka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Star Rating, we truly appreciate it and look forward to seeing you again soon!

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