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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
356 Reviews

356 Reviews of Webb Hyundai Mitsubishi - Service Center

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February 06, 2024

I was in at my appointment time - They go me in, out and on my way. Staff is always nice. This is my 7th Hyundai THANK YOU!!! More

by exechef75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 04, 2024

Very clean and spacious. Friendly customer service reps. Pricing seem a bit high on brake replacement. Tire quote was fair. Almost $900 for breaks is too much More

by richross14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik
Feb 05, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 24, 2024

They keep you informed of everything that’s going on with your vehicle and it gives you an opportunity to make a decision if you want those services or not! More

by gillespiecarletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 24, 2024

I was very impressed by Mack. Jim is awesome I came across him a while back. Also the new guy they were training was so awesome. Thank you for being so kind. It's really appreciat More

by amanda.cristelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 11, 2024

As stated previously, I am always treated as part of the Hyundai family, 3 cars service there since 2012. More

by vmgbcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 06, 2024

The dealership was nice. Very clean and comfortable. The only communication was to say why I was there, receive my keys, and pay. Everyone I was in contact with was professio More

by mrs_j29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 03, 2024

It is a beautiful place to go because the environment is nice and because all the associated people are very nice and friendly More

by mascarada51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

January 02, 2024

Very professional agents and a nice place to wait for your vehicle to serviced. Thank you More

by ccole05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 31, 2023

Decline all services they say you need. I was told things that were not needed More

by Garfieldrules29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a Manager reach out to discuss this further.

December 23, 2023

Mack is always helpful and it feels like he is looking out for the customer! I am always confident in their work! More

by XOCXIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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