Back

Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
349 Reviews

349 Reviews of Webb Hyundai Mitsubishi - Service Center

Sort by
March 15, 2024

Does NOT communicate well. My car wasn’t checked in for two days and no response from texting app. I tried to call the service department for three straight hours and left mult More

by jillprosk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry this happened and would like to have a Manager reach out to you, please email dana.douglas@webbcars.com with your contact information.

March 15, 2024

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo More

by KEITHCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 13, 2024

For future sub out services I cannot do. like Laser alignments or guidance for recall procedures. I'll be sticking w/ dealer services for now on. Then third party service centers for accur More

by cmarsz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 3/11/2024 steering shaft/ recall & caster. to the tech who worked on it (S.Z )
Mar 14, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 08, 2024

Mr. Benjamin was a very nice young gentleman, sweet as a peach. He helped me get my oil changed with all the hustle and bustle, great service and a pleasant conversationalist. Thank you Mr. Ben! More

by Sarahg3479
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 26, 2024

Everything was fine except for the television in the waiting room was on Fox news and was loud. A lot of people can't stand that channel' me included. More

by katscott219
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 25, 2024

Excellent service, Jhon has taken care and attention to see what the issues of the vehicle is. More

by elegancebouquets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 24, 2024

The service team was great! Ben kept me informed of what needed to be done and my service was actually completed faster than expected! Thank you! 👍🏽 More

by misskay81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 22, 2024

I love the new building & I'm able to work using the wifi. It's great. More

by newmomjennie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 17, 2024

Very clean facility. Ben who works in the service department is very Professional and courteous. I give him a 10+ More

by williemillerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 14, 2024

Welcoming environment and people. The waiting room was very comfortable and the car returned with a fresh wash was a nice surprise. More

by islanddreamer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

...
5
...