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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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May 15, 2024

We have used Webb for years and have been very happy. Jim makes the service area special. More

by CLBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 03, 2024

Its newly built and everything is modern and comfortable. Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additiona More

by CharleuCglisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Webb Hyundai Merrillville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Webb Hyundai Merrillville.

April 21, 2024

Waiting room is very comfortable. Staff is extremely helpful and nice. Work done in a timely matter. More

by RGUARDIOLA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 07, 2024

Car had motor issues warranty paid 100% of the cost, they kept me updated on the progress. More

by robert.rentschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 06, 2024

I love this Hyundai dealership great service I was living in Porter county drove out here because of service. Service in Michigan City was terrible. Glad iam back closer to this Hyundai dealership gre More

by phylissjeanallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 04, 2024

Webb Hyundai is a very nice dealership with a professional staff. A very comfortable waiting room with the variety of amenities as you wait. More

by williemillerjr
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 27, 2024

Stay way! I’m a loyal customer for service here. The last oil change, the oil pan plug fell out during a trip to Florida. Towed our car to a Hyundai dealer in More

by Steve Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin - Service Manager
Mar 27, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened, and would like to have a Manager reach out to you. Please email dana.douglas@webbcars.com with your contact information.

March 24, 2024

Friendly,helpful and knowledgeable was able to answer all of my questions. Kept me up to date on status of car. More

by sherrilodl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2024

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo More

by KEITHCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2024

Does NOT communicate well. My car wasn’t checked in for two days and no response from texting app. I tried to call the service department for three straight hours and left mult More

by jillprosk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry this happened and would like to have a Manager reach out to you, please email dana.douglas@webbcars.com with your contact information.

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