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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
348 Reviews

348 Reviews of Webb Hyundai Mitsubishi - Service Center

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March 16, 2022

Brought Genesis to get a simple back up camera and left with 700.00 worth of damaged More

by PITTS74226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Devault
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

March 13, 2022

Excellent service - people very friendly and understanding. Clean environment. Waiting area was very clean as well as the washrooms. More

by BNIUFAN929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

It's like legally getting robbed They guess charge you thousands of dollars then you have the same problem and they want to charge more money instead of going in and fixing what should have been fixed in More

by hosea23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

It was one of the best experiences I have ever had dealing with a dealership and I appreciate that my car runs absolutely great and it's because of Webb Hyundai dealership and I am so thankful 🙏 and More

by Vernon Turman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

They didn’t give my sticker for next oil change I didn’t like that they don’t replace what they tell you is wrong when they do a multi inspection More

by charlenewhite47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

Very good service. Clean facility, friendly staff. Wait time was what I was told would be More

by p.olsted0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

had to go back to the dealer and had to schedule another appointment because they didn't reset the sensors, can't explain why my car is burning oil, and neglected to admit that there is a major issue with t More

by margaretvitkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

Friendly, quick and convenient. Clean waiting room, timely service and reasonably priced. These guys are the best. More

by tlucas3649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

The service department is the best I have ever dealt with in my 30 years of driving. More

by RICKYT311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 12, 2022

Outstanding service, and very polite professional representatives at the Service Department! I feel very secure with the work, they do on my car, and feel at ease that it has been done properly! Al More

by mcwf26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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