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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
353 Reviews

353 Reviews of Webb Hyundai Mitsubishi - Service Center

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May 12, 2022

Went in for a rear under body panel to be put on my 2015 Genesis, mine fell off. My appt was for 2pm and I did not leave until 3;50pm. Service manager Jim would come in a tell everyone their car done and wa More

by rzmuda
Recommend Dealer
No
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 11, 2022

The service at Webb Hyundai is excellent. Everyone is helpful and friendly and I can always trust them to do a good job. More

by pshugus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 12, 2022 -

pshugus responded

I am not Shawn...might want to forward.

May 12, 2022 -

Webb Hyundai Merrillville responded

We are terribly sorry for that typo! Nonetheless, we greatly appreciate your feedback and value your service. Please feel free to contact us if you have any questions or concerns.

May 07, 2022

A l w a y s g r e a t s e r v i c e More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 06, 2022

The service at Webb Hyundai is always excellent to people are always caring and considerate I have never had a problem going there to get my car service More

by moochiebslick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 07, 2022 -

moochiebslick responded

Always a pleasure

May 06, 2022

Great service. .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being do More

by mbills53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 05, 2022

My car was seen at my scheduled time. No pressure for additional services and my recalls were taken care of without even having to ask. Break room was very clean and comfortable. Highly More

by mpd911dispatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 05, 2022

Everyone at Webb Hyundai is so friendly and polite. Jim is so friendly and communicates well! More

by mhathoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 05, 2022

Everyone is so friendly and accommodating from the office to the mechanics. Always can trust them to do a good job. More

by BNIUFAN929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 03, 2022

Settings for the lights on my dashboard and that show battery use vs gas use were changed. I do not know how to change them back. This has never happened before. I literally had to put the car light on t More

by ESKUBISZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 02, 2022

Jim is amazing! Service is great and speedy. They always throw in a free car wash. Thank you! More

by jasonbailey3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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