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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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May 16, 2022

We called about an issue with our Tucson on a Monday, with no appointments until the following week the staff worked with us got us in on Wednesday the issue was diagnosed and work completed by Friday More

by nardo350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 16, 2022

UPDATE to my original great review! : They act very attentive, friendly, and helpful when it comes to the well-being of my vehicle. Unfortunately after getting my vehicle serviced and I More

by prxdina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 14, 2022

Great place. Cares about you and your car. Always very happy to see you and never any pressure. I have a lot of fun when I come here. More

by HARPOSCANDLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lieberman
May 16, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 16, 2022 -

HARPOSCANDLES responded

It's nice to know that you really read what we write about your employees and your service department. Makes me love ya all even more. Thank you!

May 17, 2022 -

Webb Hyundai Merrillville responded

Of course! Thank you for appreciating our employees as much as we do! We hope to see you again soon, if you ever need to reach out to us, please do not hesitate. Have a great day!

May 13, 2022

Everyone at Webb Hyundai is friendly and the service is excellent. Jim DeVault is always so pleasant and courteous. I've been going there since 2011 when I purchased my first Hyundai and I trust them with More

by linda.dickens112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 12, 2022

Went in for a rear under body panel to be put on my 2015 Genesis, mine fell off. My appt was for 2pm and I did not leave until 3;50pm. Service manager Jim would come in a tell everyone their car done and wa More

by rzmuda
Recommend Dealer
No
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 11, 2022

The service at Webb Hyundai is excellent. Everyone is helpful and friendly and I can always trust them to do a good job. More

by pshugus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 12, 2022 -

pshugus responded

I am not Shawn...might want to forward.

May 12, 2022 -

Webb Hyundai Merrillville responded

We are terribly sorry for that typo! Nonetheless, we greatly appreciate your feedback and value your service. Please feel free to contact us if you have any questions or concerns.

May 07, 2022

A l w a y s g r e a t s e r v i c e More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 06, 2022

Great service. .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being do More

by mbills53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 06, 2022

The service at Webb Hyundai is always excellent to people are always caring and considerate I have never had a problem going there to get my car service More

by moochiebslick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

May 07, 2022 -

moochiebslick responded

Always a pleasure

May 05, 2022

My car was seen at my scheduled time. No pressure for additional services and my recalls were taken care of without even having to ask. Break room was very clean and comfortable. Highly More

by mpd911dispatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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