Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
347 Reviews of Webb Hyundai Mitsubishi - Service Center
We called about an issue with our Tucson on a Monday, with no appointments until the following week the staff worked with us got us in on Wednesday the issue was diagnosed and work completed by Friday with no appointments until the following week the staff worked with us got us in on Wednesday the issue was diagnosed and work completed by Friday Thank you Webb Hyundai More
UPDATE to my original great review! : They act very attentive, friendly, and helpful when it comes to the well-being of my vehicle. Unfortunately after getting my vehicle serviced and I : They act very attentive, friendly, and helpful when it comes to the well-being of my vehicle. Unfortunately after getting my vehicle serviced and I noticed some changes in performance, I wasn’t taken seriously over the phone while expressing my concerns. I’ve never had an issue with my vehicle and the one time I noticed something was off, I was told “are you sure it’s not in your head?” by a staff member on the phone. When booking my vehicle originally staff didn’t follow directions after I had a specific request but, I ignored it because they get my vehicle done as quickly as they could after miscommunication occurred. I’m now selling my vehicle to CarMax because I won’t be spending another dime on another Hyundai again. I’d sell it to Webb but their sales team doesn’t have any better listening skills and ran my credit for me to purchase a vehicle after my original request was to lease a few months ago. More
Great place. Cares about you and your car. Always very happy to see you and never any pressure. I have a lot of fun when I come here. Cares about you and your car. Always very happy to see you and never any pressure. I have a lot of fun when I come here. More
Everyone at Webb Hyundai is friendly and the service is excellent. Jim DeVault is always so pleasant and courteous. I've been going there since 2011 when I purchased my first Hyundai and I trust them with excellent. Jim DeVault is always so pleasant and courteous. I've been going there since 2011 when I purchased my first Hyundai and I trust them with my car. More
Went in for a rear under body panel to be put on my 2015 Genesis, mine fell off. My appt was for 2pm and I did not leave until 3;50pm. Service manager Jim would come in a tell everyone their car done and wa Genesis, mine fell off. My appt was for 2pm and I did not leave until 3;50pm. Service manager Jim would come in a tell everyone their car done and walk them up to the casher. I do not know why he did not give me that same service. After 3 people left ahead of me, I asked him when my car would be done, and he said the bill is up at the casher's office. I had a quote given to me for the job when I came in for my oil change the week before. It was for 456.42 that included labor and the part. I ordered the part that day when I got home for 418.82 that would have left 37.60 left for labor to put it on. The quote was good until June 1. They charged me 80.71 to put it on. On the invoice they charged me for 10 bolts at 1.80 apace $18 and there were only 2 bolts needed. When I need work on my car, I will go someplace else. One more thing they did not even wash my car. More
The service at Webb Hyundai is excellent. Everyone is helpful and friendly and I can always trust them to do a good job. Everyone is helpful and friendly and I can always trust them to do a good job. More
Great service. .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being do .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being done and am given a list of upcoming vehicle maintenance. My 3rd Mitsubishi and I can't imagine purchasing my next vehicle from anywhere else. More
The service at Webb Hyundai is always excellent to people are always caring and considerate I have never had a problem going there to get my car service are always caring and considerate I have never had a problem going there to get my car service More
My car was seen at my scheduled time. No pressure for additional services and my recalls were taken care of without even having to ask. Break room was very clean and comfortable. Highly No pressure for additional services and my recalls were taken care of without even having to ask. Break room was very clean and comfortable. Highly recommend!!!! More