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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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August 17, 2024

Fast and helpful but received my car back with my windshield cracked and don't have anymore coolant after 5 hours drive More

by gregory_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and would like to have a manager reach out to discuss this further. Please email dana@webbcars with your contact information.

August 16, 2024

The Service Manager took the time to communicate with Hyundai in regards to covering the cost of a repair. My car was immediately fixed with the bill covered by Hyundai. More

by ds1449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Webb Hyundai Merrillville responded

Thanks for sharing about your experience with Webb Hyundai Merrillville. We appreciate your business and hope to see you again soon!

August 15, 2024

Spent 2 hours and 10 minutes for an oil change and tire rotation. Nuff said! More

by jkrooswyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 16, 2024 -

Webb Hyundai Merrillville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 20, 2024

Brought my Hyundai Sonata in for the 60,000 mile maintenance package and waited for the work to be done in their spacious and comfortable customer waiting area. I used a work space with AC power and More

by DaveW2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pfrommer/038*W*
Jun 20, 2024 -

Webb Hyundai Merrillville responded

Dave, thank you for choosing Webb Hyundai Merrillville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 13, 2024

Service department is lacking in quality. While changing a tail light, I have had the The rear-lens-cover of my car was broken by the mechanic and fixed with super-glue and I was never told More

by JKB8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

June 12, 2024

Service was fast and easy to schedule every one was courteous and explained things in easy to understand terms More

by RKLACIK
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 07, 2024

I am please with the service that I received. My issue was resolved. I felt valued. More

by SHERROEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Hyundai Merrillville responded

Thanks for sharing your thoughts about your experience with Webb Hyundai Merrillville. We appreciate your business and hope to see you again soon!

June 06, 2024

Is very attentive professional efficient they make sure we ok exelent service thanks you guys More

by Ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Hyundai Merrillville responded

Thank you for choosing Webb Hyundai Merrillville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2024

I love the service department! I took my Kona in for its first service at 6,500 miles. I had two Sonatas before the Kona. I have known Jim Devault since 2012. He is an outstanding More

by SANDY.MCMULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 19, 2024

Service at the dealership was excellent. Replacement part from Hyundai USA took about two months. More

by csnyder860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pfrommer
May 20, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!