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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
353 Reviews

353 Reviews of Webb Hyundai Mitsubishi - Service Center

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June 18, 2022

My experience at Hyundai was very professional. The staff and service was great. My wait time for the service I received wasn’t long. More

by blesskarla39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 18, 2022

I drive by other Hyundai sealers to go here. Have done so for over a year. More

by jw61
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 18, 2022

Always treated well by Jim in the Service Dept. He makes sure the car is maintained while also treating his customers in a warm and friendly way. More

by AJKGEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 17, 2022

They showed Great customer service and very respectful staff. They answered my questions and were prompt. More

by mishae.johns777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 17, 2022

I felt like I was imposing by being there. They didn't understand my issue and one of them wasn't resolved. More

by joecoltfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Jun 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 17, 2022

Great customer service with a knowledgeable staff. Jim Devault is second to none with his professionalism and friendliness. More

by GPANNARALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 03, 2022

Quick and friendly service price is right easy access clean waiting room never over crowded More

by lshourek12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 02, 2022

I purchased the Mitsubishi in 2004, when the dealership was on Rt.41 (Indianapolis Blvd) I have had it serviced at the dealership since it was purchased. I am satisfied with the service, that is why I c More

by ibjork17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 02, 2022

They have a mechanic name Roger who is not capable of problem solving. He cost me lots of money & my problem was exactly the same. I repeatedly ask for a different mechanic & was told No. It is my car & More

by SHANLEE3113
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger the Mechanic
Jun 03, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

June 02, 2022

Jim DeVault represents Hyundai so well with his professionalism, efficiency, and friendlieness. I hope is is recognized as such. More

by tysmith2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

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