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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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October 16, 2022

Although my visit was for a recall issue, the repair was completed promptly. Jim does a great job keeping customers informed regarding expected wait times. More

by rmotkowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to leave your feedback, we truly appreciate it and look forward to seeing you next time!

October 15, 2022

Jim and the service workers are the best have complete faith that my vehicle will be wellmaintained More

by fuzzyboni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to leave your feedback, we truly appreciate it and look forward to seeing you next time!

October 15, 2022

They were fast ,curiosity, helpful, very professional with my service. Would recommend to anyone looking More

by daviddurr220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to leave your feedback, we truly appreciate it and look forward to seeing you next time!

October 15, 2022

Only one person who is trustworthy works there. Asked for tire leak to be fixed and instead, when they rotated them, tire still loses air pressure and warning lights won’t shut off More

by lhatch0411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to leave your feedback, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

October 14, 2022

The service person was friendly and I had lost my phone in my car and when I got in the car it was in the section. More

by sewashington68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! We look forward to seeing you next time!

October 14, 2022

Amazing customer service as always. Everyone there is absolutely phenomenal and helpful. The service manager will go above and beyond to help with whatever you need! More

by alexandra.benedict6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! We look forward to seeing you next time!

October 13, 2022

As always, they were great! Efficient thorough, knowledgable and always relayed what they were doing. More

by s.scully3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! We look forward to seeing you next time!

October 12, 2022

The webb service and parts dept in merrillville is wounderful. Great bunch of people. Thank you. More

by DEVAULT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that our staff was helpful and easy to work with. Please let us know if you have any automotive needs in the future!

October 12, 2022

I was very appreciative of the service dept letting me bring my car 2 hrs earlier than my scheduled appointment. They repaired my vehicle in a timely manner as the part needed was in stock. More

by mil2582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that our staff was helpful and easy to work with. Please let us know if you have any automotive needs in the future!

October 12, 2022

I come 50 miles to have my vehicle serviced because the service is wonderful and the employees are great. More

by fosterladdd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that our staff was helpful and easy to work with. Please let us know if you have any automotive needs in the future!

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