Back

Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
354 Reviews

354 Reviews of Webb Hyundai Mitsubishi - Service Center

Sort by
October 28, 2022

Always professional and helpful. Clean waiting room. Car is always clean, inside and out, when they finish. More

by mikewaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 27, 2022

Great experience…. friendly, fast and efficient! Didn’t have to wait long and the staff was courteous. More

by mirda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 27, 2022

It is a great dealership with a superior service dept. Everyone is courteous to the customer. More

by vmgbcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 27, 2022

Everything was ready when I got there which is great. I was told that my battery which is only 2 years old was in immediate need of being replaced. Guess it's possible? More

by CharleuCglisa
Recommend Dealer
Yes
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we truly appreciate it and hope to see you again soon!

October 25, 2022

Friendly and fast service. I wanted to wait to have the oil change done. Was done and gone in 35 minutes! More

by GRUBBLESMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that Will was helpful, please keep in touch for all your future automotive needs!

October 21, 2022

They are deceptive about the maintenance warranty. I was told my next oil change would be at xxx miles. When I get there for my oil change at xxx miles, they told me , oh this oil change isn’t covered More

by ruoff111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mack Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

October 21, 2022

Got there 30 minutes early they took me in right away, drove me to get lunch and pick me up, great customer service. Reconnected with someone I haven't seen in 38 years, an employee that works there. More

by CVELEZ803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt I'm pretty sure that was his name and Dave Brooks
Oct 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars we are happy to hear that everything went well. Please let us know if you have any questions in the future.

October 21, 2022

The dealer was not able to fix the problem. They ordered.a whole new part. I was called to schedule appt to have the part replaced. The service dept is very efficient More

by dinasgarden2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 20, 2022

The service staff was very knowledgeable and courteous The wait time was acceptable as well More

by ciullo42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 20, 2022

Great service manager and staff, repairs done in a speedy fashion along with one small recall More

by j.debolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

...
21
...