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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
352 Reviews

352 Reviews of Webb Hyundai Mitsubishi - Service Center

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September 30, 2024

You wouldn't trade the sonata I had because my long term disability wasn't considered income so now I am with Madza, who considered my income. More

by Bratj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Sweitzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further. Please email dana@webbcars.com with your contact information so we can follow up with you.

September 23, 2024

The service waiting room was very nice looking. However, you did not have breakfast munchies in the morning, which is not good. You have chips and pretzels afternoon for waiting time. More

by mjd1x1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James
Sep 23, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

the service was great, did't have to on my way the more then 30min. More

by ddean386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James, Nia Aldana
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . More

by RKLACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Great dealership with professional service department and sales staff, that understands the needs of the customer. More

by edavies271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Webb, Benjamin James
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 15, 2024

I like the people that work there. They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it More

by irma3249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

September 03, 2024

I made an appointment for the previous Monday at 8:00, however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an a More

by snyder_cecilia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Sep 04, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 29, 2024

I had my 2024 Palisade in for its first service and to install the roof rack( that was still in the box from the dealer).I Picked up the vehicle 3 hours later and noticed the roof rack was deeply scratche More

by dajjotaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager reach out to discuss this further.

August 24, 2024

Takes to much time to repair my car my appointment was at 9:30 am and the give to me back after 3:00hrs just for oil change More

by JORGE3203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 23, 2024

The service was good. the people were nice. I was there for almost three hours More

by pmm1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don't remember
Aug 26, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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