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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
354 Reviews

354 Reviews of Webb Hyundai Mitsubishi - Service Center

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December 29, 2022

Communication was a big issue for me and my car was kept for a extended period of time More

by sheanaware1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry that this happened and will have a manager reach out to discuss this further.

December 29, 2022

Need courteous people in your service department. Work done, now get your keys and go. More

by GONZALES1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry that this happened and will have a manager reach out to discuss this further.

December 23, 2022

they r amazing every time we go there,everyone is so friendly an we r told exactly what needs to be done on our vehicle,Jim always goed out of his way to survice us,webb is the best place to get your ve More

by karenbaabs2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 21, 2022

Fantastic, amazing, friendly service! Highly recommend Webb Hyundai. Wonderful experience overall. You will not be disappointed. More

by LSTAMIRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 18, 2022

Had warranty work done with no issues. Everyone was courteous and efficient no issues with service More

by cherubklc1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

December 17, 2022

Came in to get my inside door looked at because the plastic on the handle was peeling. James was very nice and helpful. The part was ordered and I was very satisfied. More

by ssoto2
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon

December 16, 2022

It did take a while to look at my car. Had a Monday appointment and did not receive the car until that Friday. I’m More

by rickemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

December 13, 2022

Everyone I worked with in the service department was very helpful. They answered all of my questions and kept me up to date on the status of me vehicle while I waited. More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
Dec 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 13, 2022

My service department experience at Webb Hyundai Merrillville was great! The app kept me informed of the progress, the work was excellent, and pricing was reasonable. More

by DaveW2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 12, 2022

Turned away on a Saturday due to no mechanic. Then after service still getting a check engine More

by greenwald7144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

Dec 12, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

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