Back

Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
354 Reviews

354 Reviews of Webb Hyundai Mitsubishi - Service Center

Sort by
February 19, 2023

Every time I have taken my car to the Merrillville service center there has been a issue. This time on my way home after having the car serviced, I got a notice that my car needed service. More

by CLVNHOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager may reach out to discuss this further.

February 19, 2023

Very bad couldn’t find problem. Asked to do something else.Did not try to find exact problem. More

by koshyshibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not remember
Feb 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. Please contact the Service Manager, John at 219-281-3005

February 14, 2023

Great service as always! Things are always explained well and there is ongoing communication during the appointment. More

by cajennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 02, 2023

I got a text message within an hour, after dropping off my vehicle, with a diagnosis and estimate of repair cost. The parts were on hand and my issue was resolved. I had to call for the status of my vehicl More

by kmcm182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and look forward to seeing you in the future!

February 02, 2023

Very pleased with the service department at WEBB HYUNDAI on route 30. Took care of my warranty. Issue in a timely manner. Would highly recommend. More

by Tony T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

January 29, 2023

They are excellent and have been for the years that I have been serviced for my vechiles More

by MAD41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well and hope to see you again soon!

January 22, 2023

Fast service very efficient and would recommend this service to anyone who values these qualities More

by pahosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well and look forward to seeing you again soon!

January 07, 2023

Great experience while buying a car here and great experience with the service department as well. More

by Sonata Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mahaffey
Jan 09, 2023 -

Webb Hyundai Merrillville responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 05, 2023

Always outstanding service. Jim is very helpful and one of the reasons that our family has two Hyundais. More

by GDAVIS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

January 03, 2023

Excellent service. Love the convenience of checking in by phone and the text reminders. Jim is always so friendly. More

by JWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we appreciate it and hope to see you again soon!

...
17
...