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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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January 07, 2023

Great experience while buying a car here and great experience with the service department as well. More

by Sonata Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mahaffey
Jan 09, 2023 -

Webb Hyundai Merrillville responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 05, 2023

Always outstanding service. Jim is very helpful and one of the reasons that our family has two Hyundais. More

by GDAVIS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

January 03, 2023

Excellent service. Love the convenience of checking in by phone and the text reminders. Jim is always so friendly. More

by JWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we appreciate it and hope to see you again soon!

December 29, 2022

Need courteous people in your service department. Work done, now get your keys and go. More

by GONZALES1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry that this happened and will have a manager reach out to discuss this further.

December 29, 2022

Communication was a big issue for me and my car was kept for a extended period of time More

by sheanaware1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry that this happened and will have a manager reach out to discuss this further.

December 23, 2022

they r amazing every time we go there,everyone is so friendly an we r told exactly what needs to be done on our vehicle,Jim always goed out of his way to survice us,webb is the best place to get your ve More

by karenbaabs2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 21, 2022

Fantastic, amazing, friendly service! Highly recommend Webb Hyundai. Wonderful experience overall. You will not be disappointed. More

by LSTAMIRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 18, 2022

Had warranty work done with no issues. Everyone was courteous and efficient no issues with service More

by cherubklc1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

December 17, 2022

Came in to get my inside door looked at because the plastic on the handle was peeling. James was very nice and helpful. The part was ordered and I was very satisfied. More

by ssoto2
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon

December 16, 2022

It did take a while to look at my car. Had a Monday appointment and did not receive the car until that Friday. I’m More

by rickemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

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