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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
349 Reviews

349 Reviews of Webb Hyundai Mitsubishi - Service Center

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March 03, 2023

The service department was excellent, timely communications and took care of all our needs when we needed a new engine replaced under warranty. More

by nirav0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

March 02, 2023

It was a good experience and the people were pleasant and helpful, I would come back here for service. More

by redandm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Webb Hyundai Merrillville responded

Thank your for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 25, 2023

They service my car quickly and suggested a couple of maintenance items I should have performed. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 25, 2023

THANK YOU FOR GOOD CUSTOMER SERVICE. THE DEALERSHIP WAS CLEAN AND STAFF WAS FRIENDLY. THANKS AGAIN. More

by bogart1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 22, 2023

I love Hyundai. I have purchased more than 3 cars From this dealership. The people are nice and the set is good More

by margaretcooper7865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sherron, Mark Mahaffey
Feb 23, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

Feb 23, 2023 -

margaretcooper7865 responded

I will be back

February 19, 2023

Every time I have taken my car to the Merrillville service center there has been a issue. This time on my way home after having the car serviced, I got a notice that my car needed service. More

by CLVNHOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager may reach out to discuss this further.

February 19, 2023

Very bad couldn’t find problem. Asked to do something else.Did not try to find exact problem. More

by koshyshibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not remember
Feb 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. Please contact the Service Manager, John at 219-281-3005

February 14, 2023

Great service as always! Things are always explained well and there is ongoing communication during the appointment. More

by cajennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 02, 2023

I got a text message within an hour, after dropping off my vehicle, with a diagnosis and estimate of repair cost. The parts were on hand and my issue was resolved. I had to call for the status of my vehicl More

by kmcm182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and look forward to seeing you in the future!

February 02, 2023

Very pleased with the service department at WEBB HYUNDAI on route 30. Took care of my warranty. Issue in a timely manner. Would highly recommend. More

by Tony T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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