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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
354 Reviews

354 Reviews of Webb Hyundai Mitsubishi - Service Center

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April 23, 2023

Great communication between tech and customer. Really friendly. Staff is nice and polite and concerned about me having to wait long. More

by sleepingbeauty415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 21, 2023

Your maintenance dept is “primo”…! !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. More

by adwash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 20, 2023

Looking forward to the new dealership completion next door. I think this will make it a much more pleasant experience when waiting for a car being serviced. I live a significant distance (25 miles) fro More

by doug.mcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Culver
Apr 20, 2023 -

Webb Hyundai Merrillville responded

Thank you for the 5 Stars, we truly appreciate it and look forward to seeing you in the new building next time!

April 18, 2023

Kim and Todd and your service dept has been amazing to work with on my new car. More

by aprilbea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you soon!

April 16, 2023

This was the worst. Car and service from a dealer that I have ever had. More

by robert.buckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bourge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for sharing your feedback with us, we are sorry to hear that you did not have a good experience and will have a Manager reach out to you to discuss this further.

April 15, 2023

I took my car in for a transmission flush & they did it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it More

by daeshawn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 stars, we truly appreciate it and hope to see you again soon!

April 13, 2023

Matt is great. Got my vehicle finished in a timely manner. Webb boys can help! More

by toddsalinas2388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

March 29, 2023

Friendly service department and professional work! Looking forward to seeing the new facility. Thanks for your good work. More

by AJSAM106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

March 28, 2023

Professional and friendly staff always available to answer questions. Would recommend Webb to family and friends looking to purchase a vehicle. More

by boberri22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Stasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in Service
Mar 29, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

March 27, 2023

I have been getting my vehicle services here for awhile. It has been good, so far. I would recommend this dealership. More

by peanut1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and the 4 Stars, we truly appreciate it and hope to see you again soon.

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