Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
354 Reviews of Webb Hyundai Mitsubishi - Service Center
I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one side I could not do was not vacuumed by them! Also they rinsed off my car but it had bird poo on it when I came and before I left , the bird poo was still on my car! I also ask if my wheels would be rotated but they were not . I marked my tires and they were in the same order as when I arrived so it’s not the service I was told I would get! Also they did clean the windows or dashboard either! , mediocre service this time and it took three hours! More
The visit for service was handled with courtesy and professionalism. The service representative was friendly and answered all of my questions. professionalism. The service representative was friendly and answered all of my questions. More
Excellent Jim Devault is absolutely a great asset to Webb Thank you Jim Great service Webb Thank you Jim Great service More
Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and courteous.. More
Happy with results you need to get an automatic car wash added a half hour to wait time wash added a half hour to wait time More
Both the sales & service departments are great. service took no time at all. they washed my car. service took no time at all. they washed my car. More
Professional, courteous and willing to accommodate in any way possible. I have nothing else to say. way possible. I have nothing else to say. More
Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More
I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when exiting. I was in the waiting area during service. Rather than consulting me about the conditions under which the failure occurs, they simply wrote on the service form that the belt operated correctly for them. I now have to find another dealer to get this fixed. More