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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
354 Reviews

354 Reviews of Webb Hyundai Mitsubishi - Service Center

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May 17, 2023

I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si More

by dinkeymat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
May 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this. Please email dana,douglas@webbcars.com with the best contact information for you, so that we can have a Manager reach out to discuss this further.

May 16, 2023

The visit for service was handled with courtesy and professionalism. The service representative was friendly and answered all of my questions. More

by mikemachq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
May 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 14, 2023

Excellent Jim Devault is absolutely a great asset to Webb Thank you Jim Great service More

by JERRY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 10, 2023

Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour More

by CYNDI_KRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
May 11, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

May 09, 2023

Happy with results you need to get an automatic car wash added a half hour to wait time More

by DENPEGSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 07, 2023

Both the sales & service departments are great. service took no time at all. they washed my car. More

by jimj69_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 28, 2023

Professional, courteous and willing to accommodate in any way possible. I have nothing else to say. More

by WFLEETS264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 3 Stars, we truly appreciate it and hope to see you again soon!

April 26, 2023

My car didnt get fixed on the original visit. The dealership was dirty, especially the bathroom. More

by jzenos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Mazur
Apr 27, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a Manager reach out to you, please email dana.douglas@webbcars.com with your contact information.

April 26, 2023

Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More

by babydriskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
Apr 26, 2023 -

Webb Hyundai Merrillville responded

Thank you For the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

April 24, 2023

I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e More

by thoffman7
Recommend Dealer
No
Employees Worked With
Jim Devault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager follow up with you as soon as.

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