Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
347 Reviews of Webb Hyundai Mitsubishi - Service Center
Great customer service. Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort Relationship between tech and customer is professional. .can't wait to see the new dealership next door. Jim Devault makes me feel very comfort More
I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when exiting. I was in the waiting area during service. Rather than consulting me about the conditions under which the failure occurs, they simply wrote on the service form that the belt operated correctly for them. I now have to find another dealer to get this fixed. More
Great communication between tech and customer. Really friendly. Staff is nice and polite and concerned about me having to wait long. Really friendly. Staff is nice and polite and concerned about me having to wait long. More
Your maintenance dept is “primo”…! !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. More
Looking forward to the new dealership completion next door. I think this will make it a much more pleasant experience when waiting for a car being serviced. I live a significant distance (25 miles) fro door. I think this will make it a much more pleasant experience when waiting for a car being serviced. I live a significant distance (25 miles) from the Webb dealership so I almost always wait for the vehicle unless it was something major, which I have never had. Right now the service waiting room is crowded, noisy and much too small for a larger dealership. I have recommended Jon Culver as a sales person to a number of my friends. He's young, but does very well. More
Kim and Todd and your service dept has been amazing to work with on my new car. work with on my new car. More
This was the worst. Car and service from a dealer that I have ever had. Car and service from a dealer that I have ever had. More
I took my car in for a transmission flush & they did it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it with no problem but the car broke down afterwards that same day so I called them back and he told told me to sit tight and they got a tow & towed it back, then found out what the problem was and fixed the leak & I was able to get my car back. Then I noticed the rpm’s were going up afterwards like before it broke down so I told them about it and he explained why that was happening but told me i could come came to let them test drive it to see what’s going on so then they saw and it was the other guy who also told me the same thing why it was doing that which it also did not do it on the way there but was told I can come anyways, so they scanned it and afterwards it was definitely ok and good to go & has to get use to my driving but they took care of the problem. More
Matt is great. Got my vehicle finished in a timely manner. Webb boys can help! Got my vehicle finished in a timely manner. Webb boys can help! More