Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
349 Reviews of Webb Hyundai Mitsubishi - Service Center
Clean, spacious, however after waiting 2 1/2hrs to get a fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there an fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there and no one called me to state that my vehicle was ready. They also left my car on the outside dirty (I keep my vehicle clean at all times) with all kinds of prints and brown colored dirt like. I also had a red colored tire valve cap missing from one of my tires. I called and they transferred me to the supervisor, but held too long and hung up. More
Love the new building and the customer waiting room. Service manager is really friendly and nice. Service manager is really friendly and nice. More
Friendly staff and excellent service, all in a beautiful new location as well! A top notch dealer. new location as well! A top notch dealer. More
Jim took his time and explained everything to be about my car. Very pleased with all his help. car. Very pleased with all his help. More
I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one side I could not do was not vacuumed by them! Also they rinsed off my car but it had bird poo on it when I came and before I left , the bird poo was still on my car! I also ask if my wheels would be rotated but they were not . I marked my tires and they were in the same order as when I arrived so it’s not the service I was told I would get! Also they did clean the windows or dashboard either! , mediocre service this time and it took three hours! More
The visit for service was handled with courtesy and professionalism. The service representative was friendly and answered all of my questions. professionalism. The service representative was friendly and answered all of my questions. More
Excellent Jim Devault is absolutely a great asset to Webb Thank you Jim Great service Webb Thank you Jim Great service More
Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and courteous.. More
Happy with results you need to get an automatic car wash added a half hour to wait time wash added a half hour to wait time More