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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
349 Reviews

349 Reviews of Webb Hyundai Mitsubishi - Service Center

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May 30, 2023

First time in the new building. Everything went super smoothly and the service was done quickly and efficiently. More

by cgul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 30, 2023

Clean, spacious, however after waiting 2 1/2hrs to get a fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there an More

by bori66
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further

Jun 01, 2023 -

bori66 responded

Thank you...its no problem. I will still return to this Hyundai location.

May 26, 2023

Love the new building and the customer waiting room. Service manager is really friendly and nice. More

by randy_debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 24, 2023

Friendly staff and excellent service, all in a beautiful new location as well! A top notch dealer. More

by Jeff Rinkenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
May 25, 2023 -

Webb Hyundai Merrillville responded

Thank you for all the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 23, 2023

Jim took his time and explained everything to be about my car. Very pleased with all his help. More

by jcq65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and the 5 Stars, we truly appreciate it and hope to see you again soon!

May 17, 2023

I vacuumed my car before I brought it in but the passenger rear side I could not do because the vacuum cut off on me! Your staff said they vacuumed the car but that was not true because the one si More

by dinkeymat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
May 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this. Please email dana,douglas@webbcars.com with the best contact information for you, so that we can have a Manager reach out to discuss this further.

May 16, 2023

The visit for service was handled with courtesy and professionalism. The service representative was friendly and answered all of my questions. More

by mikemachq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
May 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 14, 2023

Excellent Jim Devault is absolutely a great asset to Webb Thank you Jim Great service More

by JERRY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 10, 2023

Matthew did a fantastic job. He was able to assist me with all of my questions and also able to have a fun conversation joking around while still remaining professional and cour More

by CYNDI_KRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mazur
May 11, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

May 09, 2023

Happy with results you need to get an automatic car wash added a half hour to wait time More

by DENPEGSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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