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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
347 Reviews

347 Reviews of Webb Hyundai Mitsubishi - Service Center

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June 28, 2023

4pm appt for 1 tire replacement - they finished at 5:30. I paid and then asked to confirm that they checked all 4 tires for air and put air in any that needed air. I just assume this should happen at every More

by Meg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Wojcik
Jul 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 23, 2023

I dealt with Jim. Oil change too expensive. Too long to complete an oil change. I am impressed with the remodeling project…very good job… More

by RJBLINK
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

June 23, 2023

I love their new facility. It’s much better than the old one. I was just in for a recall but they had my car done quickly. More

by jacksair
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
Jun 26, 2023 -

Webb Hyundai Merrillville responded

Thank you for the 5 Star rating, we truly appreciate it and hope to see you again soon!

June 20, 2023

I took my car in for brake service. They worked on the front and rear, but ever since that I’ve been having an annoying noise while driving especially in reversing I took the car back a More

by Pedro Lizama
Service Price Transparency
Recommend Dealer
No
Employees Worked With
John Bourge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik, Matthew Mazur
Jun 21, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 13, 2023

Mac sent a email to me on my computer at home that said I had declined two services. I was sitting in your waiting area. No one contacted me. I found the email after 4:00. I feel this was careless More

by vllopez5comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 13, 2023

New remodeled service center. First time been there. Friendly staff and great experience. Thank you More

by mayala1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
Jun 13, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Star rating, we truly appreciate it and look forward to seeing you next time!

June 07, 2023

ju ju ju ju ju ju ju jiu ju ju ju ju ju ju ju ju More

by BEWLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you next time!

June 07, 2023

I feel like it took longer and i kept being pushed to the back of the line. Everything was fixed and covered under warranty and now my palisade is riding smooth again. More

by snp4ever
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
Jun 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you next time!

May 30, 2023

First time in the new building. Everything went super smoothly and the service was done quickly and efficiently. More

by cgul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 30, 2023

Clean, spacious, however after waiting 2 1/2hrs to get a fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there an More

by bori66
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further

Jun 01, 2023 -

bori66 responded

Thank you...its no problem. I will still return to this Hyundai location.

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