Webb Hyundai Mitsubishi - Service Center

John Bourge made me a loyal customer, service was exceptional. It was the second time I had to bring it in and John was committed to making me happy exceptional. It was the second time I had to bring it in and John was committed to making me happy More

webb service advisors are always very kind and greet me by name.. love that personal touch!!! by name.. love that personal touch!!! More

Great service and friendly employees, I will continue to use Webb Hyundai in Merriville, IN use Webb Hyundai in Merriville, IN More

I have been coming to Webb Hyundai for about 5 years now, purchased 3 cars, and all have been serviced here. At this last service we received no communication about what was going on with the car, what it ne purchased 3 cars, and all have been serviced here. At this last service we received no communication about what was going on with the car, what it needed, or how long it would take. Although everything was resolved, we never received any communication. I wasn’t even told that the car was ready to be picked up. Also recvieved some attitude when we dropped off the car and the man was rude. Have never had this experience before so this was very disappointing. More

Friendly and helpful service each time I bring my vehicle in for service. Thank you! in for service. Thank you! More

Polite, pleasant and informative. He was very professional and was able to take care my business in a timely manner. He was very professional and was able to take care my business in a timely manner. More

The service is always prompt and friendly. We've not had a bad experience at all. We've not had a bad experience at all. More

4pm appt for 1 tire replacement - they finished at 5:30. I paid and then asked to confirm that they checked all 4 tires for air and put air in any that needed air. I just assume this should happen at every I paid and then asked to confirm that they checked all 4 tires for air and put air in any that needed air. I just assume this should happen at every service where tires are involved, but in the past I have noticed they don’t, so remembered to ask this time. He said no - they just put air in the 1 new tire, then kind of sheepishly said maybe they could check all tires if I wanted. Yes! Isn’t that standard? I kind of had to force him to do it. To me this is basic 101 car care. If I am incorrect please let me know. They did wash my car as is their custom, which I appreciate - thank you. And the new showroom and shop are very fancy and comfortable - so there’s that. More

I love their new facility. It’s much better than the old one. I was just in for a recall but they had my car done quickly. It’s much better than the old one. I was just in for a recall but they had my car done quickly. More

I dealt with Jim. Oil change too expensive. Too long to complete an oil change. I am impressed with the remodeling project…very good job… Oil change too expensive. Too long to complete an oil change. I am impressed with the remodeling project…very good job… More