Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
347 Reviews of Webb Hyundai Mitsubishi - Service Center
4pm appt for 1 tire replacement - they finished at 5:30. I paid and then asked to confirm that they checked all 4 tires for air and put air in any that needed air. I just assume this should happen at every I paid and then asked to confirm that they checked all 4 tires for air and put air in any that needed air. I just assume this should happen at every service where tires are involved, but in the past I have noticed they don’t, so remembered to ask this time. He said no - they just put air in the 1 new tire, then kind of sheepishly said maybe they could check all tires if I wanted. Yes! Isn’t that standard? I kind of had to force him to do it. To me this is basic 101 car care. If I am incorrect please let me know. They did wash my car as is their custom, which I appreciate - thank you. And the new showroom and shop are very fancy and comfortable - so there’s that. More
I dealt with Jim. Oil change too expensive. Too long to complete an oil change. I am impressed with the remodeling project…very good job… Oil change too expensive. Too long to complete an oil change. I am impressed with the remodeling project…very good job… More
I took my car in for brake service. They worked on the front and rear, but ever since that I’ve been having an annoying noise while driving especially in reversing I took the car back a They worked on the front and rear, but ever since that I’ve been having an annoying noise while driving especially in reversing I took the car back and they said it was fixed but I’m still having the same issue. I think it’s very inconvenient and annoying for me to be spending time taking my car Back to the dealer to fix the issue. On top of that, It was very expensive for poor service!!! More
Mac sent a email to me on my computer at home that said I had declined two services. I was sitting in your waiting area. No one contacted me. I found the email after 4:00. I feel this was careless said I had declined two services. I was sitting in your waiting area. No one contacted me. I found the email after 4:00. I feel this was careless and inefficient. I have used this dealership for the past seven years. I have. Always been happy with the dealership. More
I feel like it took longer and i kept being pushed to the back of the line. Everything was fixed and covered under warranty and now my palisade is riding smooth again. back of the line. Everything was fixed and covered under warranty and now my palisade is riding smooth again. More
Clean, spacious, however after waiting 2 1/2hrs to get a fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there an fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there and no one called me to state that my vehicle was ready. They also left my car on the outside dirty (I keep my vehicle clean at all times) with all kinds of prints and brown colored dirt like. I also had a red colored tire valve cap missing from one of my tires. I called and they transferred me to the supervisor, but held too long and hung up. More