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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
349 Reviews

349 Reviews of Webb Hyundai Mitsubishi - Service Center

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July 21, 2023

The customer service was better than usual, but it took a long time to get my car serviced. Several of the customers waiting that day felt the same way. More

by douglas.frederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik
Jul 21, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear about the long wait time. A Manager may be following up with you to discuss this further.

July 19, 2023

I appreciate that they were able to accommodate me in my needs. Got great service! More

by Pedro Lizama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

Jul 19, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 18, 2023

Mack Schmidt was great and very knowledgeable on my service needs. Good communication. He deserves recognition of excellent customer satisfaction. More

by chris_balla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 3 Star Rating, we truly appreciate it and hope to see you again soon!

July 14, 2023

Enjoyed the visit as always everything was taken care of and rapid time. I am very satisfied. I’ve been a customer for a very long time and you have done your best. Thank you so much. More

by DYNAMITE62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to give us 5 Stars, we truly appreciate it and hope to see you again soon!

July 14, 2023

Easy appointment setup. Good communication. All services were completed and finished quickly. Everyone was friendly. More

by olszewsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to give us 5 Stars, we truly appreciate it and hope to see you again soon!

July 11, 2023

John Bourge made me a loyal customer, service was exceptional. It was the second time I had to bring it in and John was committed to making me happy More

by beasley1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 10, 2023

webb service advisors are always very kind and greet me by name.. love that personal touch!!! More

by lorilanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 05, 2023

Great service and friendly employees, I will continue to use Webb Hyundai in Merriville, IN More

by mturkula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 04, 2023

I have been coming to Webb Hyundai for about 5 years now, purchased 3 cars, and all have been serviced here. At this last service we received no communication about what was going on with the car, what it ne More

by ALYSSA_FRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik, Matthew Mazur
Jul 07, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a Manager reach out to discuss this further.

June 30, 2023

Friendly and helpful service each time I bring my vehicle in for service. Thank you! More

by bogart1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Webb Hyundai Merrillville responded

Thank you for the 5 Star rating, we truly appreciate it and hope to see you again soon!

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