Webb Hyundai Mitsubishi - Service Center

This dealership is awesome. Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen More

Jim Devault is the best in the business. Service staff always takes good care of me. Love the new building! Service staff always takes good care of me. Love the new building! More

I paid for a job that was not done and I got my car back in worse state then when I gave it to them. I am very disappointed. in worse state then when I gave it to them. I am very disappointed. More

GREAT SERVICE DEPTMENT AND SNACKS WERE PERFECT. WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN More

Your service team in Merrillville is top notch. Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he has always been very friendly, helpful, knowledgeable and courteous. The new young man, I think his name is Justin, is learning from the best, so I know he will do well as he was very kind and courteous to me. More

I am very disappointed. My Tucson has been having issues for over 6 months. I have brought my car in and they tell me it’s an issue with the engine but aren’t fixing it. I h My Tucson has been having issues for over 6 months. I have brought my car in and they tell me it’s an issue with the engine but aren’t fixing it. I have paid for inspections and tune ups and my car is still having issues. There are times it doesn’t start, it stalls when I’m at a red light or stop sign, and it is definitely a safety issue. They said I can bring it in and leave it so they can see if they can replicate the issues, but don’t have any loaner cars available (I’ve been on the “waitlist” for over a month). While staff has been friendly, it is ridiculous that they know there is a problem with my engine and tell me that’s the issue but won’t fix it because Hyundai doesn’t have an active recall on it even though they know there are issues with certain engines. I have the extended warranty but all the “fixes” they are doing are not covered by the warranty. The engine replacement is covered, however they will not allow you to use the warranty to replace my engine until my car completely dies. More

Webb Hyundai dealerships fails to tend to warranty. Problems persists.. Solutions still are lacking to details. Problems persists.. Solutions still are lacking to details. More

Very friendly and professional. Loved the new facilities. They took the time to explain everything they worked on. Loved the new facilities. They took the time to explain everything they worked on. More

Got my car in on short notice and ordered parts needed. Kept me informed and updated. The team is top notch, professional and friendly. Have been going to Merrillville dealership for yrs and usually have J Kept me informed and updated. The team is top notch, professional and friendly. Have been going to Merrillville dealership for yrs and usually have Jim Devault who I trust completely. Overall, great service from all. More

Did what they said, did it right, and did it when they said they would do it. said they would do it. More