Webb Hyundai Mitsubishi - Service Center

Great service. Wonderful waiting area with amenities. The staff were helpful and courteous throughout my visit. I will definitely use their service center again. Wonderful waiting area with amenities. The staff were helpful and courteous throughout my visit. I will definitely use their service center again. More

The waiting time was short, I was throughly empressed by waiting area and the staff was friendly and courteous. waiting area and the staff was friendly and courteous. More

excellent waiting area. reasonably quick service. i have said enough. a a a a a a reasonably quick service. i have said enough. a a a a a a More

I will go out of my way to never bring a vehicle here again. To be a stranded motorist and decide to have my car towed to this dealer was the biggest mistake of my whole ordeal. To be told that a techn again. To be a stranded motorist and decide to have my car towed to this dealer was the biggest mistake of my whole ordeal. To be told that a technician wouldn't even look at my car for four weeks after having it towed was the biggest gut punch, especially because I scheduled a service appointment online for four days out. I never once received a phone call unless it was through my constant badgering. Seven weeks later I got my car back. Sure, we can blame Hyundai for the constant back order of a part, but no one at Webb Hyundai decided to go any extra mile other than to continually tell me, "We're still waiting." I am glad others have had a positive experience, but for me, never again. More

A nice clean Dealership with excellent service. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. More

This dealership is awesome. Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen More

Jim Devault is the best in the business. Service staff always takes good care of me. Love the new building! Service staff always takes good care of me. Love the new building! More

I paid for a job that was not done and I got my car back in worse state then when I gave it to them. I am very disappointed. in worse state then when I gave it to them. I am very disappointed. More

GREAT SERVICE DEPTMENT AND SNACKS WERE PERFECT. WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN More

Your service team in Merrillville is top notch. Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he has always been very friendly, helpful, knowledgeable and courteous. The new young man, I think his name is Justin, is learning from the best, so I know he will do well as he was very kind and courteous to me. More