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Webb Hyundai Merrillville
Merrillville, IN
633 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 633 reviews
Verified Customer
May 19, 2024
I love the service department! I took my Kona in for its first service at 6,500 miles. I had two Sonatas before the Kona. I have known Jim Devault since 2012. He is an outstanding I took my Kona in for its first service at 6,500 miles. I had two Sonatas before the Kona. I have known Jim Devault since 2012. He is an outstanding service manager who always ensures I receive the best quality service. After having serious engine issues with my 2015 Sonata, I wasn't going to buy/lease another Hyundai vehicle. Jim was a big factor in my decision to lease the 2023 Kona. So, all in all, I would give Jim 10 stars if I could. More
by SANDY.MCMULLEN
Employees Worked With
May 15, 2024
We have used Webb for years and have been very happy. Jim makes the service area special. Jim makes the service area special. More
by CLBAT
May 12, 2024
Dave Cox went the extra mile with us in our car buying experience. We drove in from over an hour away in Illinois to see the SUV we ended up purchasing. Since traffic was horrible on the toll roads, we go experience. We drove in from over an hour away in Illinois to see the SUV we ended up purchasing. Since traffic was horrible on the toll roads, we got there about 10 minutes before close. Yet, Dave did not rush us as we were test driving the vehicle and making our decision. We left with a great vehicle and a great experience! If you are looking for a car, I highly recommend you to go see Dave Cox at Webb Hyundai! More
by Julie
May 11, 2024
Everyone was friendly specifically Jon, who sold me the car. He was very patient and knowledgable car. He was very patient and knowledgable More
by BrianOciepka
May 03, 2024
Its newly built and everything is modern and comfortable. Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additiona Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additional work was explained in detail so you knew what you were paying (or not paying) for. Very happy with this dealership. More
by CharleuCglisa
May 02, 2024
Respectful, knowledgeable, and fair. Sales representative went above and beyond to assure. That we were making the right decisions and would be happy years down the road. Thanks for a Sales representative went above and beyond to assure. That we were making the right decisions and would be happy years down the road. Thanks for a great experience! More
by mjmarks35
May 02, 2024
hyundai was amazing with customer service and helping me get my car as fast as they could! get my car as fast as they could! More
by duran508
Employees Worked With
May 01, 2024
I’d recommend Dave to anyone looking to buy a Hyundai. Dave made it a seamless experience and easy transition. He was patient, kind, and transparent from beginning to end. He listened and took his time an Dave made it a seamless experience and easy transition. He was patient, kind, and transparent from beginning to end. He listened and took his time answering questions thoroughly and explaining to me (a first time car buyer) the process. Couldn’t have asked for a better experience. More
by Morgan K.
April 29, 2024
Gary Zeld was absolutely excellent! Without him I would have definitely walked away based strictly on their Ridiculous so called policies on mandating an employee rides with you while y Without him I would have definitely walked away based strictly on their Ridiculous so called policies on mandating an employee rides with you while you’re test driving a vehicle. I explained this is very awkward and uncomfortable for me as an introverted human being; but the business manager related he didn’t believe others that buy from their dealership has an issue with that. Maybe I’m in the minority; but it’s awkward as heck for me and I’ve bought plenty of vehicles thoughout my lifetime and have never had someone mandated to ride alone side of me. I digress. Either way, I decided to go through with the purchase because Gary Zeld’s energy was so genuinely balanced. So he was definitely the reason that purchase happened that day🤓 More
by Mrjhill128
Employees Worked With
