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Webb Hyundai Merrillville

Merrillville, IN

4.7
624 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 624 reviews

March 11, 2022

Lots of lost communication. It’s hard to understand why coming to a dealer for a warranties item takes two visits to figure out that a part is broken and needs replacement. Also More

by pytel6927
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Webb
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 11, 2022

Always great service. I will always bring my car here for services that need done. More

by MORGANMALONEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: John Bourge Service Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

March 10, 2022

Zac is professional courteous and very well knowledged about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back More

by Joshrkisela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mahaffey, Justin Lieberman, Jon Culver
Mar 11, 2022 -

Webb Hyundai Merrillville responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Kim Slater Sales Manager Webb Hyundai Merrillville 1000 W 81st Ave Merrillville, IN 46410 P: 219-237-4306

September 02, 2021

The posted price based on MSRP is not the dealer’ suggested. Instead the dealer suggested way more market competitive higher price. Why msrp price is posted instead of dealer’s firm price reflecting More

by dchung24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Online only
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