Webb Hyundai Merrillville

The service team is excellent. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. They are knowledgeable, informative, courteous and friendly. I highly appreciate them/expertise. More

Great customer service. Took time to help me find what I wanted and helped answer all my questions. Took time to help me find what I wanted and helped answer all my questions. More

Great salesman. Dealer market increase is highway robbery. $5,000 market increase over MSRP for my purchase left a bad taste. In the future I will only choose a d Dealer market increase is highway robbery. $5,000 market increase over MSRP for my purchase left a bad taste. In the future I will only choose a dealer who will charge MSRP or below. More

Damaged vehicle to get me to pay and then tried to sell me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, failed to find the cause of the USB charging issue. Left greasy hand prints on drivers fender and drivers door. Turned on the HVAC system which I specifically turned off and they adjusted the controls which had nothing to do with the service. They moved items in the car and didnt put them back. Highland location is equally incompetent on my Palisade. Parts ordered by the service dept and they never called back after 6months of waiting. Then they decided not even to replace the component under warranty and did a quick fix instead. Follow up service they decided to do an oil change on the vehicle without asking or advising when we had just paid to have it done and they put lower quality oil in vehicle. It has been 3 months since the part was supposedly ordered for that visit and no call. However the part is in stock when I called and they offered no apologies. The entire service system at both locations is disgusting. subpar. Is it a reflection of management or ownership? More

After spending some time and test driving a few cars at another dealership, I found a great deal on the car I was looking at. I was quickly put in touch with Dave from sales and he made arrangements to co another dealership, I found a great deal on the car I was looking at. I was quickly put in touch with Dave from sales and he made arrangements to come in on his day off to help ensure I was able to get in a car that I loved. He was patient with me while we got the financing to a price I loved as well. More

It was quick and an overall good shopping experience for my wife and for myself. my wife and for myself. More

I have been dealing with Jim for 12 years and I trust him with my billfold (obviously!), great guy. Webb has never let me down. I could probably get the work done less expensive somewhere else but here I k with my billfold (obviously!), great guy. Webb has never let me down. I could probably get the work done less expensive somewhere else but here I know I am getting quality parts and good workmanship. I depend on my car to be reliable and Webb has given me that. More

Had a lovely experience at the dealership and with Dave. Everything went very smoothly and we were in and out within a couple hours. Would have expected the process to take much longer since we traded in tw Everything went very smoothly and we were in and out within a couple hours. Would have expected the process to take much longer since we traded in two cars but it was very easy. The team is amazing and loved everyone! More

Dave was a great asset to have during this experience. He was able to recognize the level of service I needed and adapted to fit my needs. Great guy! I'll definitely be back for my next car! He was able to recognize the level of service I needed and adapted to fit my needs. Great guy! I'll definitely be back for my next car! More

I arrived on time for my appointment and was able to get in and out very quickly. in and out very quickly. More