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Webb Hyundai Merrillville
Merrillville, IN
616 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 616 reviews
October 21, 2022
They are deceptive about the maintenance warranty. I was told my next oil change would be at xxx miles. When I get there for my oil change at xxx miles, they told me , oh this oil change isn’t covered I was told my next oil change would be at xxx miles. When I get there for my oil change at xxx miles, they told me , oh this oil change isn’t covered. More
by ruoff111
Verified CustomerEmployees Worked With
October 21, 2022
No mess, no fuss, in and out. Folks were nice and I’d say easy to deal with but there are no deals to be had in this market. Nothing against the dealer, it’s everywhere. Daughter Folks were nice and I’d say easy to deal with but there are no deals to be had in this market. Nothing against the dealer, it’s everywhere. Daughter loves the car. Thank you. More
by Jcowgerlcsw
Employees Worked With
October 21, 2022
Got there 30 minutes early they took me in right away, drove me to get lunch and pick me up, great customer service. Reconnected with someone I haven't seen in 38 years, an employee that works there. drove me to get lunch and pick me up, great customer service. Reconnected with someone I haven't seen in 38 years, an employee that works there. More
by CVELEZ803
Employees Worked With
Matt I'm pretty sure that was his name and Dave Brooks
October 21, 2022
The dealer was not able to fix the problem. They ordered.a whole new part. I was called to schedule appt to have the part replaced. The service dept is very efficient They ordered.a whole new part. I was called to schedule appt to have the part replaced. The service dept is very efficient More
by dinasgarden2014
Employees Worked With
October 20, 2022
The service staff was very knowledgeable and courteous The wait time was acceptable as well courteous The wait time was acceptable as well More
by ciullo42
Employees Worked With
October 20, 2022
The visit was prompt Friendly and Efficient. I always find the service experience to be a5 star I always find the service experience to be a5 star More
by jmhardman1130
Employees Worked With
October 20, 2022
My experience at this dealership has always been exceptional. The entire team is very focused on making my visits comfortable and pleasurable. Great job to all of you for your fantastic customer ser exceptional. The entire team is very focused on making my visits comfortable and pleasurable. Great job to all of you for your fantastic customer service! More
by nicknoch
October 20, 2022
Great service manager and staff, repairs done in a speedy fashion along with one small recall fashion along with one small recall More
by j.debolt
Employees Worked With
